Miranda Phillips Great place !! Ive had insurance through Noblitt Goss since my son was three, hes 19 now. Todd helped us through those rough new driving years with his and any time Ive had a claim, which has been several, Todd always helped with everything. I love this place!! The customer service is the best !!!
Paige Watts Wow! What an amazing bank! The level of attention to detail, communication and kindness is appreciated and applauded! Thank you to all the staff who impacted my experience in some way! The handwritten welcome card and follow ups from all parties - just incredible customer service! Thank you again Zab, and your amazing North Georgia National Bank staff in Dalton, Georgia!
Darlene Kirby I have always been pleased with this Credit Union until recently. After my surgery I signed up for the Bill pay thinking I was going to need to use it to pay one of my bills since I dont have checks with ACU. Turns out I didnt use it and never have. I noticed for the last 3 months that ACU has charged me $5.00 for bill pay fee. I called to inquire as to why the charges?
I was told that since I didnt use the service I am charged. If I use the service its free and they gave me 3 months free. What?? This policy sounds backward to me.
I had them deactivate the bill pay services. I have never experienced this with a bank. Shame on me for not researching the information about the bill pay services. The bill pay service at my previous financial institution was always free no matter if you used it or not. ACU you will lose customers practicing this kind of business.
Traci Dominy Best bank in our area. Friendly service from knowledgeable and trustworthy people. Ive used other banks here in town and had both good and terrible experiences, but GDWB is by far the best and most accommodating.