1 /5 João da Fonseca: If I could leave 0 stars, I would. My car payments are Bi-weekly and they never match the day i get paid. So by the time i get paid, the payment is already 8 days late. I got a call from them today, the lady was completely rude and telling me over the phone that I cannot do that. That i have to pay on time. And I understand that. But MY PAY DATE DOESN’T MATCH THE DUE DATE FOR THE CAR PAYMENT. So its not like im choosing not to pay, I literally have to wait for my paycheck to pay it. And she was like: well, if you know its gonna be late, you gotta pay twice so you’re always ahead. Listen, some people(like me) don’t make enough to afford paying $450 at once every two weeks. I called them in different situations and explained to them about this issue, and they told me i could make my payments 8 days later. Because they have a 10 day grace period. But this lady told me i can’t use the 10 day grace period. Which is confusing?. Each person tells me something different. Its like they don’t even know what they are doing. Completely rude and unprofessional people over the phone. I do not recommend doing business with this company.
