Bates Insurance Group - Covington (GA)

Zane Jackson Tim is the definition of hard work and dedication! From the moment you reach out, he takes the time to understand your needs and find the perfect coverage for you and your family. His honesty, professionalism, and commitment to his clients make him someone you can truly trust. Alfa Insurance has a strong reputation for reliability, and Tim embodies that every step of the way. If you’re looking for an agent who genuinely cares and will always have your best interests at heart, Tim is your guy!

nora nelson Today I had a few questions regarding the cost of my auto insurance. I spoke to Melissa who was very helpful. Melissa was able to explain to me why I was paying what I was and gave me suggestions on how to lessen my monthly cost. She returned my call when she said she would, I was quite impressed with great service I received.

Yuri Marquez My auto insurance used to be expensive but now I actually save money. My car is fully covered and I feel better about my monthly bill.

Gloria Mincey They really help you to get the most affordable auto and home insurance. I highly recommend them to all my family and friends.

natiyya Thorpe I was searching on google and found an Amazing experience, & Great customer service, Very affordable, I highly recommend! & Rosalia is very sweet and helpful!

KnowingiS ALL They are very attentive and super helpful. Thanks a lot!

Yumeko W Whoever the guy is in this office is very rude and disrespectful. I called to get a quote, and he asked me to call back . When I did in less than a minute, he refused to answer the phone and sent me to voicemail. Ive had insurance with this company for over a year now, so I guess at this point, I need to start looking elsewhere. To think I was bringing other people to this company, I will refer them to acceptance instead. If he didnt want to work today, he should have stayed home. They women in the office are great. I wasnt calling to make a suggestion I was calling for a quote for a possible new customer.

Erica Brenton Great and friendly staff