ATI Insurance Agency - Decatur (GA)

hitesh pambhar This people should not allowed to be in business. 75+ days since I lost the car coz of their client, they still did not paid the money, that is less than worth of my car. Rental was only 2 weeks...that was their COURTESY not my right!! No one ever answer the phone calls/voice mails and barely reply to email with 1 to 10 ratio! No body started working on my claim for whole entire 1 month, and I had to rent and pay on my own. They dont understand the close loop communication. Insurance adjuster replies when you ask why money is not deposited.....SHE SAID...I DON"T KNOW WHERE DISCONNECT IS!!!! Really......???!! you are working in the company, responsible for the claim, and this kind of illerterae, irresponsible and pathatic reply??!! This reply should be good enough to fire someone, who dont communicate with client for weeks and months!!! In general, this complaint is for the Governing bodies rather than the company itself, who have allowed these people to sell the policies....This is totally un acceptable way of business!! They know what they are suppose to do and not doing! People are buying from them probably for the cheaper cost! Victims are like me, who lost the car, no rental, no money for this long!!

Kelly Cooper Shopping for new insurance was incredibly easy with Ken and Eli! After a serious rate increase from our car insurance, we decided to shop all of our insurance policies. We received quotes from several different companies and they were able to beat every single one of them for both auto and home... even having a teenage driver with 2 accidents. The policy for our teen driver was outrageous from most companies, but we were able to work with them to get a policy we could afford with coverage that we needed. They also saved us money on our insurance for the other cars. I really couldnt have asked for more attentive and helpful people to work with. I have recommended to everyone that will listen to shop their insurance with Ken and Eli!!

Mary Lamar Mahler Early in August my husband and I returned home to find our basement under water...well, the floor was under water, anyway. I called Joel and by the next morning his staff had given me the name and number of a clean up service. They checked in along the way to make sure things were going well. They made sure all the payment details were attended to. Were still in the repair process but the company they recommended is great. Im not sure what would have happened if they hadnt been there for us but Im sure glad they were!

Harold Erwin Best customer service at Farmers Insurance. Amber was fast and efficient on quoting my cars. Within minutes I was fully covered.

Melissa Barnhill We love the Sleek and Williamson team! Theyve been our insurance carrier for over 30 yrs. now - through thick and thin, and have always looked out for our best interests. A tornado took our home in 1992, and they helped us get through the whole rebuild process seamlessly. We appreciate all they do to give us the best rates possible!

Andrea Flagg I couldnt be happier with the new insurance policy I just got through Barr Insurance Agency! Not only did they find me incredible coverage, but they also managed to save me money. Chris Barr was incredibly helpful, explained all my options clearly, and made the entire experience stress-free. So thankful for his expertise!

Aneesha Germany I absolutely love Ray hood he is a wonderful guy to know he goes above and beyond his job of making you feel comfortable with great customer service been with Ray for several years wouldnt go anywhere else

sandy porter I was very impressed with Steve Mills. I just moved to Georgia and needed to change my supplementary insurance. He asked the appropriate questions concerning what would best meet my needs. And he saved me money in the process. We did all of the work over the phone and through emails and it was a simple process. I appreciated his professionalism and knowledge and and I’m happy that he will be my supplemental insurance consultant for the future.

michele baker I have NC Farm Bureau but we bought a condo in GA so I needed insurance. Paul was quick and efficient with great prices that Farm Bureau always has! I retired from Farm Bureau after being with them in NC for almost 10 years. It is an amazing insurance company that I cannot recommend enough!

314sᴉʌɐpTǝᴉɹɐM I love their small town customer service. You dont get that in many businesses anymore. Sincerely, M If this post was helpful, please give me a thumbs up, and dont forget to leave your review.