Associated Credit Union - Dawsonville (GA)

1 /5 D Tracy “Greatful Mother”: Worst bank, they engaged in deceptive and unfair discriminatory practices against me. Holding my business checks for an extremely long time. Even after receiving these checks for over a year. Delaying the posting of cash payments towards my mortgage. Suspiciously running out of receipt paper when payments were made in cash. I will be filing a complaint with the NCUA and the CFPB.

4 /5 Winston Sizemore: Ive been a member since 2019, almost every time Ive tried to use their main ATM, it hasnt been working . Im complain just as others have. Ive taken it a step further. Ive called corporate and tried to figure out what was going on. Well they sent me right back to the dawsonville branch. After a long chat with the manager Matt, who was very helpful and apologetic for the service I had been receiving. The bottom line is their ATM cannot stay connected to the internet. Its out of their control personally as employees of this credit Union and branch. Their company is locked into a contract that makes them use Windstream even though its unreliable and has been for 8 years since they opened. So its petulant bureaucracy and leadership or lack thereof that hasnt found a solution for this. So consider this before you throw your milkshake on the ATM thats not working. Nice people that work there have to clean that up you know. Everybody that works there is very nice and friendly and professional. So put yourself in their place before you vandalize or throw stuff on the ATM..

5 /5 Ken Davidson: I began using this Associated Credit Union branch location back in 2017 after relocating to Dawsonville. The credit union that I had for many years through my employer is located out of state, making banking difficult at best. However, with thirty-plus years of banking and the perks included in my current credit union, such as free banking with no fees, I did not want to make a change. In speaking with a customer care representative at my credit union, she asked if I was aware of the "shared branching" opportunities offered at participating member credit unions. I was not, but after entering my new address, she told me about Associated Credit Union, which is a 5-mile drive from my house. I can conduct most of my banking locally, and Associated Credit Union has been amazing. They are helpful, friendly, professional, and courteous. They can take care of all of the banking I need, and it is no different than if I were at a branch of my credit union. From ATM transactions to teller banking, they have me covered and all with no fees, unlike so many other places. They have always impressed me on every visit and treated me like a valued customer, just as if I were a member of their bank. I highly recommend Associated Credit Union to anyone looking for banking options in the greater Dawson County area.

1 /5 Michael Anderson: Worst bank in Georgia. I hate this bank so much. They are without a doubt, the most unhelpful, broken banking system I’ve had the displeasure of using. The second my truck loan is paid off, I’m closing everything with these people and washing my hands of them. This is probably the third one star review I’ve left these clowns over the years, but I’ve always deleted them. But not this time. I felt sick when my mother told me she opened an account with ACU. I didn’t have the heart to tell her that she made a huge mistake. Edit: They are still a horrible bank many months later. My card expired so I don’t have access to my account, their mobile app is garbage and won’t work, and when I call them, none of the lazy slackers work on the weekend. They don’t have a single employee that handles emergency situations on the weekend. Your card doesn’t work and it’s the weekend and you need to buy food to eat? Well, ACU slaps you on the back and says “good luck, we’ll figure it out later.” Seriously, do not use these people. Wish I could give them 0 stars.

4 /5 Eric Spies: I needed a local bank account for cash transactions. Most of my business is performed online but there are occasions a local bank account is helpful. Their service is easy to use and fees are reasonable.