Arctic insurance Agency GA - LaGrange (GA)

hitesh pambhar This people should not allowed to be in business. 75+ days since I lost the car coz of their client, they still did not paid the money, that is less than worth of my car. Rental was only 2 weeks...that was their COURTESY not my right!! No one ever answer the phone calls/voice mails and barely reply to email with 1 to 10 ratio! No body started working on my claim for whole entire 1 month, and I had to rent and pay on my own. They dont understand the close loop communication. Insurance adjuster replies when you ask why money is not deposited.....SHE SAID...I DON"T KNOW WHERE DISCONNECT IS!!!! Really......???!! you are working in the company, responsible for the claim, and this kind of illerterae, irresponsible and pathatic reply??!! This reply should be good enough to fire someone, who dont communicate with client for weeks and months!!! In general, this complaint is for the Governing bodies rather than the company itself, who have allowed these people to sell the policies....This is totally un acceptable way of business!! They know what they are suppose to do and not doing! People are buying from them probably for the cheaper cost! Victims are like me, who lost the car, no rental, no money for this long!!

Raleigh Saxon Great customer service! Staff is very knowledgeable and went above and beyond to ensure that all my concerns were satisfied.

Jim Swartz A quick note here to say THANK YOU to Christoper Jones. Chris helped us through the process of changing all of our coverages from another company and saved us money in the process. He follwed up and was available on every occasion we needed him. I would use Chris again in the future. I would definitly use his services again.

Beth Dillard I’ve recently purchased several different types of insurance from Katie at State Farm. She has been knowledgeable, professional, and easy to talk with. Never pushy with me and I never felt like she was trying to sell a product. She customized what I needed to suit my needs and my budget and I’m so grateful. I highly recommend her and this State Farm branch for whatever insurance needs you might have. I look forward to doing continued business with them in the future.

cheryl johnson We have been customers with Donnie at State farm for over 50 years. They have always handled our business professionally, adequately and timely. They’ve always been there for us and they’ve never let us down.

joi durham Customer service was wonderful to work with. They took the time out to help you and didn’t rush you off the phone and they stayed in contact with you throughout your whole process in my experience. I was at work trying to get my insurance renewed, which was going to expire in the next day or two the young lady that helped me, she said, can you text her? Yes, I can. We did most of the policy over the phone through text until I got off work and can finish the rest with her on the phone so I just wanna give them a That I will always work with them with my insurance thank you

Hope Carrington She was amazing and helped me through the whole process explained everything where I understood exactly what was going on that k u so much