Universal Insurance Agency - Orlando (FL)

kevin dozier Ashley was an absolute pleasure to work with while helping me get my State Farm car insurance set up and active. Her customer service was top-notch, friendly, professional, and genuinely helpful. She was very thorough in explaining everything and made the entire process smooth and stress-free. I truly appreciated her patience and clear communication throughout. I would highly recommend Ashley to anyone looking for reliable, personable, and efficient service. Kevin Dozier

Robert F Got that good insurance

Ross Clemons Paul Wunstell did a superb job at setting us up with home insurance. He was extremely knowledgeable, very professional, and his service was very prompt. We couldnt be happier as clients.

mark wallace Misty and Indira They are the best help I can get. They did such a great job on my commercial insurance. And I will recommend anyone to this company

Theresa Williams I called Direct General Auto Insurance today and spoke to Jeremy Hamilton. He was absolutely phenomenal. His customer service was off the scale. His demeanor was great and his knowledge was definitely on point. I wish I could get a representative like Jeremy every time I call in for assistance. Thanks Jeremy for a job well done!

Lionel Ortiz Santini I have known Mark Whitehead Jr. since 1977, when we played high school football together at Boone High School. He remains the true and honest friend and trust him without reservation. He is a hard working, dedicated professional and has built a solid business. I recommend that Whitehead Agency to anyone seeking a dependable and honest insurance professional.

Tamaura Johnson “I’ve had an excellent experience with this insurance company! Their customer service is outstanding — every time I’ve had questions or needed assistance, they’ve been friendly, patient, and incredibly helpful. The coverage options are clear and affordable, and they really take the time to explain everything so you feel confident in your choices. When I had update my information regarding policy, the process was smooth and hassle-free, with quick responses and fair resolutions. I truly appreciate their professionalism and dedication to their clients. Highly recommend!”

Sarah S Eric is absolutely AWESOME! So helpful and knowledgeable. His calmness also helped me stay at ease as I had a little bump in the road during the process, due to previous issues with homeowners insurances/claims. He got me through it though! He was the last agency I reached out to, yet the quickest and most responsive and was somehow capable of keeping up with my impatient self. Hoping hell take me on for Auto Insurance come February!

E. G. Eric has helped me with both home owners and auto insurance. He is always quick to answer questions and expertly helped me navigate the complex home owner insurance issues we have all had. Very responsive and kind. Highly recommend!

Nicole Clawson I have been working with this company for the past few months regarding my homeowner and auto insurance policies. Ive had the pleasure of working with Derwin during this process and can say he is one of the best. Whenever I called or emailed he was there with a quick response to help guide me through the process. I have been extremely satisfied with their customer service and would highly recommend this company.