Universal Insurance Agency - Orlando (FL)

Stephanie Caruana I absolutely love using AMERICAS BEST For all of my insurance needs! Kaitlyn is very experienced, knowledgeable and a pleasure to work with! I have been using her for the last 5 years and there is no one else who I trust and would do business with.

slack mofo My experience with Direct auto insurance was as wonderful as I could have hoped, not only were they able to provide me a great rate but my experience as excellent as it was, was largely in part due to how well received I was by the customer service representative who handled my call which happened to be Darby Anderson (I believe that to be her correct name). She was not only kind, professional and patient but she was able to answer any and all of my questions and did so with an incredibly pleasant demeanor throughout the entire process. Darby deserves the highest of commendations, so I can only hope upper management is not only aware of her contributions but that she is recognized as such. Do the right thing by all of your employees who have displayed the level of excellence that Darby seems to have engrained at an instinctual level. Thank you for taking the time to read what for me is a very meaningful review from my perspective and experience.

Tamarc Swaby We had Mark and he was the best, he got us the best rate we ever had for car insurance 5 star ratings well deserved

Mike Terry Yary, helped me get my car insured quickly with the best rates. Her service was excellent. Thanks again!

Luis Duran Carlos is very professional, and knowledgeable of his work. He had a great insurance plan for me in minutes of us talking about my needs and wants. Would really recommend him to anyone who wants to get health insurance.!!!!

Theodore Mcrae I would like to take time to acknowledge Erika Brown. Erika is an asset to your company. Her knowledge and professionalism has left an indelible impression om me. She was courteous, articulate, and patient. Erika made my experience with Direct very pleasant. Because of her Im going to insure my other vehicle with direct. Way to go Erika you were awesome!

Luis Encarnacion Jennifer walked me through all the different options and helped get the best rate/deal for my home insurance. The process was smooth and they were very attentive. I would highly recommend!

Larry Delauter I had the pleasure of working with Vere on my insurance quote, and the experience was exceptional. She was incredibly knowledgeable and answered all of my questions with clarity and confidence. Vere took the time to understand my specific needs and helped me make the best decision regarding coverage. I would highly recommend requesting Vere for anyone seeking guidance with their insurance needs—she truly goes above and beyond.

Mike T Williams and Stazzone has been our garage liability insurance agency for nearly 10 years, and their service continues to exceed expectations. They are consistently attentive to our needs and handle each renewal more seamlessly than the last. From Mitch—who is always ready with answers to renewal questions, policy options, and updates—to Linda and Kris, who execute every change and request quickly and efficiently, we’ve always felt like a priority. Their knowledge of the insurance industry, responsiveness and professionalism provide exactly the kind of support you want when making important insurance decisions.

Ann Cooper Had great service!