Universal Insurance Agency - Orlando (FL)

Walid Saba I have been a customer of Botkins and Spoor for over four years, and I can confidently say the service has been nothing short of exceptional. Their communication is clear and consistent, their customer service is outstanding, and their transparency sets them apart. Anytime I’ve needed assistance, they have been quick to respond and ready to help. I’ve never encountered an issue, and I truly don’t see myself ever leaving. They consistently secure the best prices for the services you need, ensuring you’re always taken care of. I highly recommend Botkins and Spoor to anyone looking for a company that truly prioritizes their customers.

Joe Eisenhardt We have worked with Jessica Widner for over 7 years and she has been awesome. Every matter needing attention has been taken care of right away. Thanks

Jaimee Zeidman Bryce was helpful in making me stay at the same affordable policy, and he thoroughly explained all the full coverage options with multiple companies. Super customer service and he is very knowledgeable about insurance and patient.

Clayton Hop Sage Hughes was the nicest and most helpful person I think I have ever talked to. She provided great results that I was very pleased with in a very timely manner. Highly recommended her if you ever need help finding insurance.

Scott Stone They are able to get quotes from several carriers to find the best one for you.

Shernee Bellamy-Fults While doing a change of agent, I had the pleasure of speaking with Virginia! She was very personable, called my company to verify all the steps and forms we’d need. She also was nice enough just to listen as to why I needed a new agent and what I was trying to do moving forward with a homeowners grant! She was so knowledgeable about it all and I’m very thankful for her expertise in how I could save on home insurance. Im looking forward to having these agents and a local company over who I have now.

Joe So far, my experience has been great. I loved their website and the ease of building a quote. I created multiple quotes, in fact. I really liked that I was able to do that and adjust coverage levels in every area to find the middle ground where I was satisfied with the coverage limits as well as the premium. Made me very comfortable with the company as everything is very transparent and upfront during the process. Real decent rates, and you are rewarded for claim free years. An incentive is always nice. Plus, it motivates the homeowner to keep up with maintenance, repairs, and the overall condition and safety of your home. I just completed the self inspection today. I actually enjoyed completing it, and it makes you take a good close look at many areas of your home that you may not otherwise. How often do you get down on your hands and knees to inspect the lines, fittings, and tank bolts of your toilets? While mine all look great and are newer, I could have easily spotted something cracked and/or about to fail, that could have resulted in lots of water damage, expenses, and just a huge messy headache. Makes you realize things like this should be inspected every so often as its definitely in your best interest. So everything is just pending the results of the inspection. But to this point, between all the positive online reviews, great website, the extremely friendly and responsive customer service I received online, and the companies overall reputation, its nothing short of 5 stars. Thank you, OpenHouse, for this breath of fresh air at a time when insurance companies are either leaving the state or raising rates by ridiculous percentages on folks. You guys have been phenomenal thus far!!!

Tommy Pennamon Always coming back with my vehicle to khalif cause he always helps me get my insurance right. Thank you so much

Veronica Suarez Great personalized service, professional, knowledgeable and detail oriented. Wonderful people to work with. From the person who picks up the phone to the insurance agents. A big shout out to Sean Sporn who worked hard to get me the best rate and a new policy in a timely manner.

Mikayla Bakersmith If you need car insurance this is the place to go, Carl is absolutely the best got me a great price, very knowledgeable and does whatever he can to help. Highly recommend him he’s an amazing person. Thank you Carl!!