Universal Insurance Agency - Orlando (FL)

LUIGHAINE S Both ladies that helped me were very nice!

Nik Have my insurance policy with them It was very easy, very quick and Mrs.Tucker is very nice and helpful.. love it

Herline Duverne Joseph insurance is the best.They help me through a time where I did not know what to do when my last insurance decided to drop me but Irose and the rest of the staff made it very easy to transition to a new homeowners insurance. Thank a lot Joseph insurance.

Sebastian Briggs Excellent service. The 2 people there were super friendly and helpful to get my car insurance!

Giana Abrams I am beyond appreciative for this Allstate office and all of the representatives that work here. Every time I have called regarding my home and auto insurance policies, everyone so was personable, prompt, and informative with their responses. I recommend this office to everyone seeking insurance. :)

Tonya Burke Love Acentria! Superior service from great folks! Weve had our personal and commercial policies with them for years now. and couldnt be happier!

Ralph Pracilio Tampa Bay Insurance provided to me the best possible auto policy with Travelers Insurance. The coverage is excellent and the Auto Insurance knowledge is second to none.

Michael Bello My experience with your company has been absolutely disgraceful. The treatment toward Hispanic clients is unacceptable, and the Spanish-speaking service was completely unprofessional and disrespectful. It is shameful that in this day and age, such disregard and lack of respect still exist. Your staff is clearly untrained and lacks even the most basic sense of customer service. The disorganization, arrogant attitudes, and complete lack of empathy make this one of the worst service experiences I’ve ever had. And let’s not even talk about the outrageous, unclear estimates—a total lack of transparency that only creates more mistrust. Instead of offering support, your company adds to people’s stress and frustration. You seriously need to clean house from the ground up, because what you currently offer is not a service—it’s an insult. Extremely disappointed. I absolutely do not recommend your business.

Jaimee Zeidman Bryce was helpful in making me stay at the same affordable policy, and he thoroughly explained all the full coverage options with multiple companies. Super customer service and he is very knowledgeable about insurance and patient.

Patricia Schultz So very very helpful. Dont know what I would have done without her. She is so knowledgeable and got my condo insurance straightened out. She is excellent!