Joseph Insurance Group ( JIG ) - Fort Lauderdale (FL)

Alexie Tether Lenard was SUPER HELPFUL on the phone, explained what was going on with my account vs with the Direct Auto hot line being not helpful, rude and totally unresponsive to my questions. Will be calling this store for any help/questions on my policies from now on. Thank you!

Victoria Stevens Easy to talk to and very helpful with information!

Diane Bowers Serge Uson has been my homeowners insurance agent with the John Sena Group for many years. His service is proactive, and his analysis of options and explanation of market issues is extraordinary. He has had our back during turbulent times in Florida and I recommend him beyond 5-Stars in all areas. Thanks Serge ... greatly appreciate your work for the 2025 renewal.

Christian Devinny Anna Marcos was unprofessional and deceitful in that she promised to lower my existing rate with Progressive by $30 per month due to my safe driver status. When she wrote the new policy it was not the same coverages as the previous, it did not have an accurate miles per year selection and it had my spouses name spelled wrong. In addition there was an error on her part with either the banking or routing number to deduct from my account as my bank says NO ATTEMPT WAS EVER MADE to withdraw funds by progressive, and my policy was CANCELLED because of this. Instead of calling me due to the billing issue. I have had to establish a new policy that has cost me MORE than i was paying before. Anna was very defensive when i called, did not offer to correct the issues as a professional insurance agent should. Now this veteran has to pay more than when i stepped foot in her office. Im very unhappy with Copeland Insurance.

Tia Deon Hello, I have been working with Benn Gann for a few years now and he has been more than helpful to me and my family. He came in and fixed a lot of things that weren’t correct and I wasn’t aware of the errors. Benn is very pleasant and will do anything he can to help and make your experience a good one. If you need help or want some knowledge, Benn Gann is your go to person. Thanks Benn for everything!

Renee Brownellis Kristen was absolutely amazing! She answered all of our questions, she was very patient with us. My husband and I loved the fact that she walked us through every single detail of the policy and cost. I wish everyone was kind like her!!! Thank you All State for sharing Kristen with us.

M. Aidan Amazing little place with amazing rates. Im an at risk driver and am getting pretty good rates. The agent, Amanda was friendly, patient, very knowledgeable, and gave me a chance to read every piece of paper before I signed! The exact way any sales type situation should feel; relaxed, and all about you

Claudia Gonzalez The service I received was great. They are very helpful, professional, efficient. The office is super clean and well organized. You can feel they love their job. They went above and beyond to resolve my issue. They really care about your business. They took he time to resolve all my questions with kindness. I recommend AVA Insurance & Auto Tag 100%

Ed Sudo Josh is AMAZING! He helped us after hours with an insurance crisis for our home. Without his swift action we would have been without insurance. He’s a pleasure to work with - always friendly and willing to help. We’ve been with him for years and he never disappoints!

Erica Pierce I had a great experience working with Michell! She helped me switch my insurance plan and ended up saving me a couple thousand dollars. The entire process was quick, easy, and stress-free thanks to her expertise and guidance. Highly recommend her and the company for anyone looking to save money and get great service!