Acceptance Insurance - Pensacola (FL)

Jim Kenney Courtney, my agent has been providing me with excellent customer over the past several years. Her knowledge and recommendations has saved me money while still providing the necessary insurance coverages to protect me and my assets. I highly recommend Caton Hosey and Courtney for all your insurance needs. Thank you Courtney, you are truly the best of the best! James Kenney

Tony Peterson I recently moved my Homeowners, Auto and Inland Marine Floater to Harbour Insurance. My renewal premiums increased significantly and my agent with Harbour, Jessica Plate and her team provided several competitive options with the right coverage. Responsive, professional and friendly! Thanks for your assistance Harbour Insurance!

Aurelio Casillas I’ve never had an easier time with insurance. Getting approved was quick and they made sure I got exactly what I needed without upselling.✨

Mostafa Bassiouni Lee Atkins and his team are superb. The home insurance renewal declaration that I received in August 2025 did not take into consideration the fact that I replaced the roof in March 2025. Daniel and Gisell were very helpful in updating the roof information. The insurance carrier took only 3 business days to reflect the update and reduce the premium. The office of Lee Atkins provided me with excellent service.

Stephania Pardo I had a truly excellent experience with the services provided. From start to finish, the team was professional, responsive, and attentive to detail. They took the time to understand my needs and delivered exactly what was promised, on time and with great quality. Communication was clear throughout, and any questions I had were answered promptly and thoroughly. I felt genuinely cared for and supported, which made a big difference. I highly recommend their services to anyone looking for reliability, expertise, and outstanding customer care. My agent Logan was amazing! Thank you for a job well done!

ANNESE Dunleavy While out of the country I recd notice that my insurance direct debit was not made, and my policy would be cancelled. I found out that the bank pulled my payment as potential fraud and as such created non payment of my insurance premium. I had to contact Lydia via messenger to try and resolve. She proceeded to provide me with information as to what needed to be done. Since I was returning back to FL on the weekend she agreed to meet with me today so that we could get my account back on track. I would have hated to have my policy cancelled through no fault of mine after being a State Farm customer for 40 years in Vegas and about 6 years in Florida. Being out of the country I was in a panic. But Lydias research, prompt response and resolution went above and beyond and I could finish my remaining vacation knowing everything would be taken care of. Kudos Lydia and State Farm. .

Michael Hughes These ladies are great!! They are friendly, courteous, and top notch professionals. They will find you the best deal on insurance that fit your needs and budget. I had Progressive do a quote, and it didnt even come close to what Desoto Moulton Insurance found me. Giveem a call.

Lucy Barden In June we were traveling in Michigan with our RV and had a breakdown. I contacted Will’s office and was asked if we were in a safe place, and was informed we have road side assistance. Our damage was caused by road conditions and State Farm had us covered. Felica and Will go beyond and we are Happy to be part of their family.

William Johnstone I called customer service and was prepared for the typical series of phone mail jail options. Jacob Fifer answered in short order and listened to my reason for calling, gave me the email address to send a wind mitigation report, waited on the line to make sure he received it, asked me to wait while it was uploaded and then scheduled a follow up call for next week!!!! Unbelieveable. My faith in humanity is restored.

Travis O I can’t say enough good things about working with Lacey! From the very beginning, she made the entire insurance process smooth, stress-free, and easy to understand. She took the time to answer all my questions (no matter how small) and made sure I was getting the best coverage for my needs at a great rate. Lacey is incredibly knowledgeable, professional, and genuinely cares about her clients. I highly recommend her to anyone looking for an agent who goes above and beyond!