Benchmark Insurance - St. Augustine (FL)

Ilia Cordero I was frustrated with my current home insurance carrier and decided to look for a more affordable option. A friend recommended the Thompson Agency, and I’m so grateful they did. The team provided me with several quotes and found a company offering better coverage at half the price of my previous policy. Their attention to detail, quick responses, and willingness to answer all my questions made the entire process seamless. If you’re looking for great rates and outstanding service, the Thompson Agency is the place to go! Thanks

Brynn Allen Working with Kenny has been an absolute breath of fresh air. As a small, independent insurance broker, they offer the kind of personalized attention and genuine care that’s hard to find these days. From the very beginning, he took the time to understand my needs, explain coverage options in plain English, and find the best policies without trying to upsell or pressure me. What sets East FL Ins apart is their responsiveness and dedication. Anytime I’ve had a question or needed to make a change, they’ve been quick to respond and incredibly helpful—no phone trees, no runaround, just real support from someone who knows my name. If you’re looking for someone who truly has your best interest at heart, I can’t recommend them enough. It feels good to know my coverage is in the hands of someone I trust.

Brad Hoad Such a pleasure to work with. Fast, efficient, and very competitive. The communication has been outstanding. Highly recommend!

Tricia Bergamini I’ve been working with Donna recently on getting insurance for my business and she has been extremely kind and helpful and has made the process super easy! Also worked with Sandy last year, great company thank you for all your help!

Tonika Mcbride Called to receive a quote and honestly when they say they will call back they rarely do but Mrs . Ashley did! I was concerned about receiving another company and she assured me I was with the company I was really looking for over and over again. She was patient with me and let me know what was going on with the quotes and downloading. Very friendly very professional extremely helpful. A very smooth assuring transaction. I have always loved Acceptance and Mrs. Ashley definitely made this a stress free day within minutes and another reason why i wanted this company!!!!

LeyMabys Pérez S. Im thoroughly impressed with the service I received from Armando at this insurance agency! He was knowledgeable, friendly, and went above and beyond to ensure I had the best coverage for my vehicle. Armandos expertise and professionalism made the entire process seamless. I highly recommend this agency and Armando specifically - hes a top-notch agent

nicole favreau I’ve had an amazing experience with Janet Tillman’s State Farm office! From the moment I reached out, the entire team was professional, knowledgeable, and incredibly helpful. They took the time to explain all my options, answered every question with patience, and made sure I had the best coverage for my needs. Janet and her staff truly care about their clients — it feels more like working with family than a business. If you’re looking for top-notch service and peace of mind, this is the office to call. Highly recommended!

Terry Chad was so helpful at a time when we were in a pinch. We needed to add auto for a new car and we were about to have to pay on existing cars. Chad found a fantastic policy for the new car and got the old cars transferred to the same company, Progressive. Better coverage for the old cars and helped us save a lot of money! Chad is so friendly and personable. He really made us feel like we were special. We so appreciated all his help.

Chelsea Hart I spoke with Elizabeth LaCasse and in one phone conversation she helped me add a vehicle AND somehow LOWER my monthly payment plus fix a bunch of other account/policy issues I was having all while being a friendly professional customer service rep. Ive had all great experiences with this company. Will be a long time customer. Highly recommend!