Turner Florida Insurance - Merritt Island (FL)

Patrick Anderson Been with them since day one! Great place for all your insurance needs

S Great people at Insurance Solutions. Ive been dealing with them for years. Very helpful in every way possible to insure my Insurance needs were taken care of. Thank you.

Orlando Rodriguez Ashley was amazing! She took the time to really understand my needs and helped me find the best policy quote. She was patient and professional, walking me through different options until we found the one that fit perfectly. I truly appreciate her dedication and friendly approach. I definitely recommend her to anyone looking for great service and the right coverage.

Ruby Howard Bay insurance is a wonderful insurance to have Scott is a real friendly person and he handles business very quickly doesnt take no time

Deviny Griffith Formal Complaint – False Policy Information, Unjust Fees, and Poor Service To Whom It May Concern, I am writing to formally express my deep frustration and disappointment with the way Progressive has handled my policy and my account. While I understand that my policy has been canceled—and I have already spoken to a representative—I feel compelled to document the serious issues I’ve experienced due to Progressive’s internal errors and lack of accountability. To begin, it is clear that false or inaccurate information was entered into my policy, which triggered a snowball effect of completely unjust fees—all of which were through no fault of my own. Rather than correcting the issue when it was first raised, I was met with vague responses, misdirection, and additional charges that continue to make no sense. I was also billed for documents I never received by email, mail, or through any online access. Charging customers for materials that were never provided is not only unethical—it borders on fraudulent. This entire experience has been marked by a lack of basic business communication, transparency, and accountability. Every step of the way, I encountered representatives who either could not provide clear answers or appeared insufficiently trained to handle the matter professionally. The disorganization and inconsistent information I received only added to the confusion and financial strain caused by these errors. At this point, I feel that I’ve been taken advantage of and misled, and the situation reflects a serious breakdown in both customer service and internal policy management. I am requesting that this matter be escalated immediately and fully reviewed. I expect all erroneous charges to be removed and a detailed explanation provided of how these errors occurred and what is being done to prevent them from happening again. If this issue is not resolved promptly and appropriately, I will have no choice but to escalate my complaint to the insurance commissioner, the Better Business Bureau, and other consumer protection agencies.

Sydney Short Definitely the cheapest dui insurance I could find and Jadonis is absolutely amazing and super helpful. He helped me through every step of what to do and was really nice about helping me with all of my questions. Thank you so much for everything! Id give you more stars if I could!

Robert Kaiser Lisa Harper is an amazing employee! She is so kind and patient! I went in the other day to make sure that the coverage I had was what I needed and that I was paying the best prices that could be found! If I ever change insurance, or need to cover something new... I will definitely be using her!!!

Tanisha Mason Steven Has the BEST Rates around! 10/10. Definitely Recommend!!

LaLa V Reyna Vázquez was a great representative. Reyna assisted me in all my needs and was extremelly helpfull and knowledgeable of her work. I would also like to point out that she cares and assists you to the best of her ability. Reyna went on and beyond to ensure all my questions were answered.

Magda Prado Excellent customer service they help me a lot or when I was needed I highly recommend.