The Florida Legal Advocacy Group - Ocala (FL)

5 /5 Tammy Vinyard: I am so thankful for the attorneys that helped us during a very frustrating legal case . Smith , Raymer , the front desk were very professional and easy to work with. Even when I did not understand the process they were their to explain the process at every step. They always answered the phone and talked to us which is a rarity these days! I am shocked that some people would think they were rude and did not help them . The legal process can be very cumbersome and confusing at times but that is where the lawyer takes over because they know the process even if you do not or understand it. Thank you for the help we received , I would most definitely use them again if the need arises. Ty

5 /5 lisa Nickerson: Melissa Thibeault was an outstanding lawyer. She is skilled, dedicated, and went the extra mile for my case. She won my case and justice prevailed! I can’t say enough about what a great lawyer she is.

5 /5 Barbara Ledford: Melissa Thibault was very helpful in answering all of my questions. She won my custody case. Melanie at the front desk was very kind. We always had a great conversation and made the visit feel welcoming. Thank you.

3 /5 Mary Troestler: I’m a low income senior on disability. I thought an “advocacy” group would care more about advocating for people who need it, not telling them “sure we will help if you give us thousands of dollars”. That’s not advocacy, that’s greed!

1 /5 Sheryl M. B.: The person who took my initial call was very professional and informative. The actual attorney consultation was good. I had a lot of questions but I wasn’t too sure what could be answered prior taking on the case. But the receptionist there was the most unprofessional person I’ve seen in this county. I walked in and she was on the phone with her head down. She made I contact but quickly put her head down. After she hangs up she doesn’t excuse herself or welcomes me. She asks if I had an appointment and first she couldn’t find it and then she did. She hands me a clip board and says to fill out the 2 pages. I hand her back the filled out papers and she walks away. She loudly starts talking about a co worker that called out and that co worker continually calls out among other comments and she was on the hall way with a door closed. That’s how loud she was speaking. After she seats in the desk, I had to ask what’s the next step. She is the person that calls me back about the fee of the attorney. And I explained about the referral I got and she just went on about how they don’t do low income or pro bono. I mean she was so nasty and rude and I see this is a pattern because there is another review about her attitude. She was so unprofessional that as pleasant as the attorney and the lady that answered my original phone call is. I am not proceeding with this law firm and I hope the firm rethinks her training and make changes.