What Clients Are Saying Steve Centola Insurance (GG)
1 /5 Terry Taylor: Horrible service with NO replies even after I drove 2 hours to their office. Their inept business has left me without homeowners insurance and I was only able to find out after I called the company direct. Oh course they arent listed with the Better Business Bureau .
5 /5 John Stone: Steve was helpful and efficient. Great experience.
Natalie Shannon I love Acentria! My agent Pamela Ballard goes above and beyond to get me the best rate possible and keeps me informed every step of the way! She is professional, quick, responsive, and always helpful! If youre on the fence about switching insurance companies take the leap... You will not be disappointed.. Ask for Pam Ballard!
Ingrid Janssen I was working with Stephanie Turner on phone, most every day and she is really great and very helpfully never tired to answer all my questions. And did a good job for me. Thank you!
matthew ambrose Bethany was fantastic to deal with. Communication was exceptional. Insured a new vehicle and handled all my questions professionally. Ive been a customer of State Farm for 25 years and wouldnt think of taking my business anywhere else.
Lori Purvis Awesome agent! The best insurance experience I’ve had at 54 yrs old. Ask for the AAA program where you bundle home and auto and pay annually without the hassle of renewing every 6 months. Also, ignore bad rating, it’s from a kid who rated McDonald’s for goodness sakes! Btw this is my daughters google account. This is a legitimate rating.
Dylan Johnson I have been with state farm for 15 years and this is the worst agent Ive ever had. They are never in office and never respond to my messages or pick up phone calls. They forward to customer support at 1pm on a Friday claiming I am calling during out of office hours. Sometimes it takes me weeks to get a hold of this office and get the help I need from them.
They denied the insurance coverage I have for one of my vehicles to the DMV but still ltske my money every month and then wont pick up the phone to discuss why that is. Beware of this office.
Adi Rosa So I was stuck at the dmv since 6 am in need of car insurance in order to get my drivers license back and I called this place at 9:00am on the dot and Astrid I believe is her name to my surprise answer right away helped me soo much with all my questions and finding a great quote. She was very nice and very helpful the whole time, felt like if I was talking to a family meme er I recommend this place