State Fund Insurance - Winter Park (FL)

David Stanford They are fast and love to talk and are very helpful

Amilcar Baez Excellent attention. 100% recommended

Haydee Morales Estrella Insurance was very helpful to my needs. They listen very carefully and help me make the best decisions for my new car. I recommend them very highly. Thank you Estrella.

javier Bonilla I had the pleasure of being waited on by Victor who was very knowledgeable and courteous taking his time to thoroughly explain the details of coverages while sharing his point of view on which policy coverages would better suit my needs. It was exactly the kind of experience I was hoping for in an agency that looks out for the best interest of their client. I was able to save about $600 and get additional coverage which I did not have. Thank you for taking care of me and my family.

Tom Bodendorfer I recently had an outstanding experience with Citizens Property Insurance, thanks to the exceptional efforts of Senior Desk Adjuster Jeff Sanders and Senior Field Adjuster Carlos Gutierrez. When I filed a claim for storm damage to my home, I wasn’t sure what to expect, but these two professionals turned a stressful situation into a smooth and reassuring process. Jeff Sanders, as the Senior Desk Adjuster, was my first point of contact and truly set the tone for excellent customer service. He handled the initial claim with remarkable efficiency, patiently walking me through the paperwork and ensuring all details were accurately documented. His clear communication and willingness to answer my many questions gave me confidence that my case was in good hands. Jeff’s attention to detail and proactive approach made the behind-the-scenes coordination seamless, which significantly reduced my stress during a challenging time. Then came Carlos Gutierrez, the Senior Field Adjuster, who brought the process to life with his on-site expertise. Carlos visited my property promptly and conducted a thorough inspection of the damage. His professionalism and empathy stood out—he took the time to explain what he was assessing and how it would impact my claim, making sure I felt heard and understood. His hands-on evaluation and detailed report were instrumental in moving my claim forward quickly, and his friendly demeanor made the experience feel personal and caring. Together, Jeff and Carlos exemplified what customer service and satisfaction should be. Jeff’s desk-side diligence paired with Carlos’s field expertise ensured that my claim was handled efficiently and fairly, leaving me genuinely impressed with Citizens Property Insurance. I’m grateful for their hard work and dedication—two top-notch professionals who truly make a difference!

slack mofo My experience with Direct auto insurance was as wonderful as I could have hoped, not only were they able to provide me a great rate but my experience as excellent as it was, was largely in part due to how well received I was by the customer service representative who handled my call which happened to be Darby Anderson (I believe that to be her correct name). She was not only kind, professional and patient but she was able to answer any and all of my questions and did so with an incredibly pleasant demeanor throughout the entire process. Darby deserves the highest of commendations, so I can only hope upper management is not only aware of her contributions but that she is recognized as such. Do the right thing by all of your employees who have displayed the level of excellence that Darby seems to have engrained at an instinctual level. Thank you for taking the time to read what for me is a very meaningful review from my perspective and experience.

sean wood We switched 2 1/2 years ago and absolutely cannot be happier. They genuinely care. Customer service is always amazing and extremely professional. We absolutely save a lot of money and still maintain excellent coverage. And if you’re reading this, do not hesitate to call them, get an estimate and switch. You will not Regret it

Ryan Dempsey I cant say enough good things about Headley Insurance. Everyone is extremely nice and welcoming. Jon Cezar goes above and beyond to meet your needs. He listens first to your situation and then finds the best available product for you. He was able to find a Health plan for my wife and I that had a lower rate than the one I was currently on. The best part is the benefits were even better. I highly recommend Jon to anyone looking at insurance for the first time or for a better rate. He truly cares about the individual he is meeting with. There arent many agents like Jon anymore.

Aili Working with Durene was a huge pleasure. From helping me find an affordable quote to helping me understand the intricacies of insurance and even going the extra mile to ensure I was speaking with a certified agent, I want to say thank you for your help! Youre one of a kind!

Rose Coles Donna Bishop has taken care of my insurance for many years. She is always pleasant to speak with and gets things completed in a timely. I will always recommend her.