Roland Shoff: Allstate Insurance - Melbourne (FL)

5 /5 Terry Gardner: The whole team is awesome! They are always responsive with questions and reviewing my policy yearly. They were able to help me reduce my HO insurance by over 50%.

5 /5 Jeremy Wall: Roland and his team provide the best quality of service and value for all things insurance. I have been working with Roland and his team for years now and will continue to do so because of this. I highly recommend them as they are very prompt with any questions or service requests.

5 /5 Dorothy Hill: I have been very pleased with this Amazing Group! I have been treated so kindly and have never had any issues with them. They are on top of every concern You may have and quickly respond. Thank You for all You have done for Me ! God Bless Each One!

1 /5 Mark Hamilton: Roland has always been kind of short and not pleasant with his emails. We were stuck with Citizens with two properties and one of them got a depopluation letter saying they would move us to another insurance agency if we did not get higher Flood insurance. They moved us and we ended up paying hundreds of dollars less. So we waited to see if that would happen with the other home by not signing back up with Citizens. Well that home did not get a depopluation letter and if Roland took any care and time with his clients he would have asked us , hey did you get a depoplulation letter? Because if you did not , no chance you will get changed. Roland did not help us when trying to navigate this and could care less. We told him we had to go back to citizens and he said sorry not interested in helping you , not a good fit. Wow , he is upset because we tried to save money. Instead of being a kind person and getting us back on track , shoved us along. Allstate is the worse and Roland is a prime example of what to expect from this agency. Life is too short to deal with negativity, and unprofessional guidance. Run away from this agency.

1 /5 Brenton Lewis: My experience with this company was great until it came time to actually make a claim. I was given multiple false promises by Roland himself and his pretentious assistant Mitchell who met every qualm with a snarky remark. Not at all the company the type of company you should do business with if you care about true customer service. It’s obvious that Roland has gotten fat and happy, no longer a hard worker for his clients. Every time I would call at 2 in the afternoon he was already gone for the day. There are better and more deserving choices in Melbourne.