Messick Insurance Agency - Pace (FL)

5 /5 Christina Gentry: I can’t thank Rusty enough for everything! We were in the process of purchasing a home and had the closing date pushed back, because of another insurance agent dragging his feet(completely different company). I called Rusty and he understood the urgency without me having to express it. He gave us a quote on the phone and emailed documents. We had the insurance binder in under an hour. My only regret is not calling Rusty the first time! He has earned our business! -Christina & Jody Gentry

1 /5 Billy Sadler: I am writing to express my extreme dissatisfaction with the level of service that I received from your insurance agency. Unfortunately, I cannot in good faith recommend your agency to anyone who may be in need of insurance services. Recently, I had the unfortunate experience of dealing with Angie (Angela) one of your agents regarding the cancellation of my policy. I don’t like assuming but maybe she was upset I’m canceling my policy. To put it bluntly, the agent was rude and short with me, interrupting me and hanging up while I was still talking. This was completely unprofessional and unacceptable behavior. I understand that providing the name of my new insurance company is standard practice when canceling a policy, but the way in which this information was requested was extremely off-putting. Instead of trying to assist me, the agent made me feel like an inconvenience and treated me with disrespect. As a customer, I should not be made to feel that my business is not valued. I believe that this type of behavior is unacceptable, and I cannot recommend your agency to anyone in good conscience. I hope that you take this feedback seriously and take the necessary steps to ensure that your agents are providing professional and courteous service to all of your customers. Sincerely, Billy

5 /5 Todd Wiegand: We’ve been with Rusty and his devoted team since 2017. Great people and a great business that has your concerns front and center.

5 /5 Tina Dunlap: Im sure everyone is probably feeling the pain of increasing homeowners premiums here in Florida. Mine went up substantially so I reached out to my agent at Messick Insurance Agency, Angie. Let me just say, its refreshing to have an agent whos in your corner! She suggested a wind mitigation and armed with that report she applied for credits. When the smoked cleared, she saved me $800! Highly recommend!!

5 /5 Kathy Countryman: Rusty has helped our family twice on two different properties in obtaining great homeowners insurance policies. We highly recommend Messick Insurance.