Neighborhood Insurance - Tampa (FL)

Tamires Paiva Highly recommended, you may be happy to pay for the best customer service, Sandra and Carmen are always friendly and available, both takes their time, answering all your questions, being patient. I am really happy that I found an insurance place like this.

Yja Bradley I had such a smooth and stress-free experience with Direct Auto Insurance while getting coverage for my motorcycle. I spoke with Renee Marcos and she was incredibly helpful, patient, and knowledgeable. She walked me through the entire process, answered every question clearly, and made sure I fully understood my policy options before committing. What really stood out was how quick and easy everything was — I was expecting a hassle, but instead, it felt like I was in great hands from start to finish. Getting my bike insured felt less like a chore and more like checking something confidently off my to-do list. Highly recommend Direct Auto to anyone looking for affordable and reliable motorcycle coverage -and auto- backed by real people who care!

Produce Spot All member sod the team are very friendly helpful and a joy to speak to and work with! It’s a pleasure every time I have the chance to stop in!

Theresa Williams I called Direct General Auto Insurance today and spoke to Jeremy Hamilton. He was absolutely phenomenal. His customer service was off the scale. His demeanor was great and his knowledge was definitely on point. I wish I could get a representative like Jeremy every time I call in for assistance. Thanks Jeremy for a job well done!

Christian Devinny Anna Marcos was unprofessional and deceitful in that she promised to lower my existing rate with Progressive by $30 per month due to my safe driver status. When she wrote the new policy it was not the same coverages as the previous, it did not have an accurate miles per year selection and it had my spouses name spelled wrong. In addition there was an error on her part with either the banking or routing number to deduct from my account as my bank says NO ATTEMPT WAS EVER MADE to withdraw funds by progressive, and my policy was CANCELLED because of this. Instead of calling me due to the billing issue. I have had to establish a new policy that has cost me MORE than i was paying before. Anna was very defensive when i called, did not offer to correct the issues as a professional insurance agent should. Now this veteran has to pay more than when i stepped foot in her office. Im very unhappy with Copeland Insurance.

Katie Gross I was lucky enough to get to work with Mekenna and she is the absolute sweetest and most knowledgeable team member I’ve met. Any questions or issues, she was able to answer with swiftness and accuracy. She made every bit of the process seamless and efficient as possible. I cannot recommend working with her enough and working with Corbin Emerson Agency!

Luis Antonio Boada Davila I’ve had a great experience working with my the staff for both my auto and renters insurance. They are always attentive, helpful, and quick to respond whenever I have a question or need assistance. It’s clear they truly care about their clients and go above and beyond to make sure everything is handled smoothly.

Daniel Clark Kyle and his team are great to work with. They are very responsive and take the time to go over the details. I have had 2 policies through them.

Kimberlee Westberry Every time I call a human answers the phone Im not put on hold I never have to wait and to me thats good business. I pay my bill every month over the phone with my credit card they never suggest that I use the website theyre always happy to help me and that is hard to find these days and I really appreciate that