Lincoln Financial Group - Lake Mary (FL)

1 /5 Iesha Wehrley: If your company offers Lincoln for benefits DO NOT TAKE IT!! They are problematic from the start. My situation my husband had take short term disability for shoulder tear & bone spurs. Something that requires minimum of 4-6 weeks. We provided the paper work plus updated paper work after he got of surgery that he had bigger tear than they initually saw on the MRI. So the Dr fixes the tear & updates the FMLA paper work. We updated & uploaded. Now we are at risk of not getting paid because they dont know how to do a job. Dont call back after several phone calls , As well icing on the cake the customer service treat you like your dumb.

1 /5 Saborio Rodolfo (Rudy): I paid Lincoln for 21 years, and when I need it because of my open-heart surgery Lincoln give me hell to pay. They actually told me go back to work after two months . I made sure all my colleagues found out about this and told them to get out ASAP. If your company offer this dont take it

1 /5 Mrs. Terry Commean: Lincoln Financial was fine with the short term disability but when it came to the long-term disability they started taking money away from me! I had brain surgery and a stroke and only eight months afterwards while I’m still going through therapy they’re telling me I should go back to work! Between my Social Security and Lincoln Financial I’m supposed to be at 3000 a month and I’m not even close they’re making me pay back a month of short term disability for a month i didn’t get paid. Now they’re cutting $200 a month off my benefits and it it’s just crazy you can’t live with what Lincoln Financial pays you and I paid for their service for five years to my job and it’s just been in a horrible experience

1 /5 Cinthia Gil: My employment terminated with an employer that uses this company for 401k. I am very disappointed in the process they have to rollover your funds to another employers 401k provider. There is no option on the online account to begin this process, and if there is, its surely hard to find it! I had to call in the 800 number online to do so. Upon calling this number, you are moved around from department to department. Youre giving away your SSN to multiple people who "cannot find an account with that number". On hold everytime they transfer my call to the next department.... on the phone now for over 40 minutes and they cant find my account..... I am looking straight at it... logged in... In addition to this, I can hardly understand what they are saying, the accent is very strong. Every person I speak to sounds to be from a place where they hardly speak English. I am not someone who gets disappointed easily. This company needs to do better. I cant imagine what would happen if someone passes away and their significant other needs to collect... they are not running an ethical business. The outcome... They never found my account so I hung up and emailed... I am not too hopeful about getting the help I need.

1 /5 meredith may: I faxed my information for a short term disability claim four weeks before my surgery. I was told everything is in order and completed I should get a call after surgery. I was never told I needed medical records to finish paperwork for this claim until a week after my surgery when I called them,at the time no one had been assigned to my claim and when James was assigned he told me he had to research my medical records for anything prior to January when my policy started. So here I am three weeks after my surgery, paid disability insurance for nine months still no money, still processing. By the time I get my payout I am probably going to be back to work. I feel like I paid for insurance that I am never going to get to use. Meanwhile out for six weeks with no paycheck.