Johnson Insurance Group - Pembroke Pines (FL)

Drea DH If I could give Allison 10 Stars I definitely would!! She was knowledgeable, kind, thorough, friendly and hit every box in terms of exceptional customer service. This office in Palm Bay is lucky to have her. Im so happy with her service, the resulting policy, and I urge you to call Allison today!! Have a Blessed Day Yall :D

Michael Walker The staff at Niki Jones are always friendly, knowledgeable, and patient. The homeowner’s insurance market in Florida is notoriously volatile and I have been grateful for the great service and advice that Niki Jones’s office has provided me. My initial homeowner’s insurance was issued by a company that later exited the Florida market. When there were no other good private options at the time, I was transitioned to Citizens. When a private insurer offered to take me on as a customer, I switched to them. The Niki Jones team was invaluable in guiding me through this process. They patiently answered all my questions and explained my options. They made the process easy. While reviewing the policy proposal from my new homeowner’s insurer, Carolina Ruggiero reviewed the proposal and found several ways for me to save money on the new plan. She went above and beyond for me, and I really appreciate it.

Matt Collins The staff are very helpful and knowledgeable and Clyde saved me a ton of money on my home owners insurance by finding the best deal. I highly recommend them!

Janette Alfonso I was impressed with how fast they handled my claim. The payout was quicker than I expected. Great service and very professional team.

Stefano Fernandez Lori was amazing—super helpful, efficient, and made the process smooth. If you’re looking for great service, I highly recommend working with her. However, Freeway Insurance itself can be frustrating—calls often get transferred to different offices, and reaching your local agent can be tricky. If you want to work specifically with Lori, make sure to ask for her directly, as the main line might try to sell you a policy themselves or disconnect the call. Despite that, Lori is fantastic, and I appreciate her help!

COBRA Z Olivia helped me fix my plan when I was overwhelmed. She walked me through everything step by step and made sure I was completely covered.

Heather Chandler Great friendly workers that are very knowledgeable and helpful to find you the lowest insurance available. They responded to my inquiries very fast!!! Great place to get your insurance!!!

Michael Ester Sal, I sincerely extend my appreciation for all your help and support during our business relationship. "Your service has been next to none, in todays business market, your service and commitment to your clients is outstanding."

Reina Sanchez Great service! They have been my insurance agent for many many years now and its an outstanding company. I always recommend them. Annie is the person I talk with, and she responds emails, and phone calls promptly. Everyone in the office is helpful and courteous. They wont fail you. I have never had a problem with them and its a pleasure dealing with them. Thank you to Annie and the rest of the staff.

carlos Espinoza Today I had the pleasure of speaking with Shanon Gonthier to buy a car insurance policy. Sharon was a delight to speak to. She answered all my questions and made sure to explain in detail any concerns I had.