Ric Hansen - State Farm Insurance Agent - Gainesville (FL)

Amanda Drake We have had nothing but positive experiences working with Great Florida Insurance St. Pete - their team feels like a family, they are so friendly, welcoming and knowledgeable! Our agent Cindy is always so clear, concise, gets back to us quickly, and her expertise is something we truly value and trust. She is so knowledgeable about what and how much coverage we need, how we can find savings, and shes awesome at staying on top of our policy updates, needs and changes. She even remembers details and dates that we dont! :) I highly recommend this whole office to anyone seeking insurance or quotes.

Rusty Thompson Kevin Griffin, Thomas Griffin, and Tim Treweek could not be better at their job. They go so far beyond being just an insurance agent. Will they save you money? Yes, absolutely. But what really makes the difference is their level of service. I cannot say thank you enough to your team for going above and beyond. Service like you give is truly rare.

Jackie Pace Kimberly is incredibly knowledgeable and helpful. Dealing with insurance is never fun, but very necessary. She had great rates for us and took the time to explain all our options!

Doug Thomas We bought a new roof and decided to seek a lower premium on our homeowner’s. So we contacted Lisa Arnold at Brighthouse (new to us). She was quite prompt in supplying quotes and info. In discussions we found her to be refreshingly honest and open in her recommendations. If you’re seeking homeowner’s or a new carrier, we suggest you start here.

M. B. Rayna is simply AMAZING! Finally, an agent that is patient and kind, speaks with a smile, and is incredibly thorough. She is an absolute delight. The quote I received was most impressive and Rayna was always available to answer my questions. The Google reviews did not lie about her. She is unquestionably the best in her field. I marvel at her professionalism and benevolence, and appreciate her recognizing my basic worth and value as a person. Her employer has a most valuable treasure, and I will be sure to let them know. Im looking forward to having her as my insurance agent. Now, all that’s needed is Raynas picture above this AI Overview because this describes her perfectly. AI Overview The epitome of what an insurance agent should be The ideal insurance agent is a trusted advisor who consistently demonstrates the following qualities: 1. Client-focused and empathetic * Understanding Needs: They prioritize understanding the clients individual circumstances, concerns, and goals through active listening and insightful questions. * Tailored Solutions: They develop personalized insurance programs and solutions that genuinely address each clients specific risks and needs, rather than promoting a one-size-fits-all approach. * Empathetic Approach: They demonstrate genuine care and emotional intelligence, recognizing that insurance can be a complex and sometimes emotionally charged subject for clients facing difficult situations or concerns about their well-being. 2. Knowledgeable and expert * Comprehensive Knowledge: They possess deep knowledge of various insurance products, industry trends, and regulatory requirements, according to Goosehead Insurance. * Clear Explanations: They can articulate complex insurance concepts in a clear, concise, and understandable manner, avoiding jargon and technical terms that might confuse clients. * Continuous Learning: They are committed to ongoing learning and staying updated with industry changes and evolving client needs, notes Goosehead Insurance. 3. Trustworthy and ethical * Honest and Transparent: They are upfront and honest in all communications, providing accurate information about policies, terms, limitations, and potential conflicts of interest. * Ethical Conduct: They adhere to high ethical standards, prioritize the clients best interests, and build trust through integrity and responsibility. 4. Exceptional communicator * Active Listening: They are attentive and receptive to client concerns, asking clarifying questions and summarizing information to ensure mutual understanding. * Clear and Concise: They communicate effectively, both verbally and in writing, explaining complex policies in a way that is easy for clients to grasp. * Responsive: They are readily available and promptly respond to client inquiries, emails, and calls, demonstrating dedication and reliability. 5. Proactive and supportive * Regular Check-ins: They maintain contact with clients beyond the initial sale, providing regular updates, addressing changes in circumstances, and conducting policy reviews. * Anticipating Needs: They take a proactive approach, anticipating client needs and potential coverage gaps, and offering solutions before issues arise. * Claim Assistance: They provide support and assistance throughout the claims process, advocating for the client and helping ensure accountability for the coverage provided. In essence, the epitome of an insurance agent is someone who combines deep product knowledge with exceptional interpersonal skills, a client-first approach, unwavering ethics, and a commitment to providing ongoing support and guidance. MB

IMPACT Home Inspections As a small business, the Rivard team consistently provides exceptional help with our customers. Melissa and Joni are responsive and thorough. We ask a lot of questions, and they are always helpful with their responses. They educate us and help our clients make informed decisions on their home and auto policies. Thanks to their team, and keep up the great work!

Jason Fillmore Got me a insured with a good rate, quickly and easily.

Antonio Roberts Service is excellent, atmosphere is great, they help with what ever matter you have, just wonderful and I can say when you talking bout insurance its never a pleasant experience but with Beans insurance it is a pleasure. Thank you for all you are doing, yall are truly amazing!

Mike schluckebier After searching for nearly a week, and calling over 10 other companies, I immediately noticed a difference in contacting my local State Farm Insurance Agent, Rod Van Dyke. I was treated professionally, communicated to clearly, and felt like I was more important to them than any other company that I found after looking for over 40+ hours. Was also given a better offer that now makes the competition sound laughable. It was my first encounter with State Farm, but I would now recommend them to anyone. I purchased their Commercial Auto and General Liability.