Jeff Duval - State Farm Insurance Agent - Ocala (FL)

5 /5 Tammy Possehl: My mother had a mess with an open Medicare PIP claim from 2011 that should have been closed years and Lauren spent a lot of time working out all the information and getting us the documentation that we needed. She was very sweet to my mom and took a lot of time with her. Great customer service!

5 /5 Diane N: I’ve been with State Farm for over 50 years, and in that time, I’ve worked with several offices — but none have come close to the outstanding service I’ve received from the Jeff Duvall office over the past 24 years. From day one, they’ve been responsive, knowledgeable, and genuinely committed to taking care of their clients. I especially want to highlight Lauren, who has gone above and beyond every time I’ve had a question or needed clarification. She takes the time to answer every question thoroughly and patiently, no matter how small. What really sets her apart is her ability to break down the policy line by line, making sure I understand exactly what I’m getting — no confusion, no pressure, just clear and honest communication. Lauren’s professionalism, attention to detail, and dedication to customer service are second to none. It’s rare to find someone so knowledgeable and so easy to work with. If you’re looking for a reliable, trustworthy team that treats you like family, I can’t recommend Lauren and the Jeff Duvall office enough

5 /5 Kristen Neary: Lauren at State Farm is truly one of a kind! From the very first call, she was incredibly knowledgeable, professional, and genuinely caring. She took the time to walk me through all my options, explained every detail clearly, and helped me find the perfect coverage for my needs — all without any pressure. What really sets Lauren apart is her personal touch. She made me feel like more than just a policy number. Whether it’s answering questions promptly or going the extra mile to make sure I’m covered, she’s always there when I need her. It’s clear she really cares about her clients and loves what she does. If you’re looking for an insurance agent who’s not only smart and reliable but also a pleasure to work with, Lauren is the one. Highly recommend

5 /5 A Del: I highly recommend using Jeff Duval State Farm for your insurance needs. From start to finish, their commitment to excellence stood out. Lauren is very knowledgeable and professional and the service has always been exceptional!

5 /5 steve miller: The Jeff Duval Team was awesome. Lauren Reyes made everything seamless. Great service. So glad I switched.