Helzberg Diamonds - Pensacola (FL)

Jessica Castillo I want to take a moment to recognize the excellent service I received from Sandra Perkins at Kay Jewelers, Ave. Mall. Sandra has exceptional charisma, great patience, and an amazing ability to explain every step of any process, whether it’s a purchase, return, or exchange. Her customer service truly makes a difference, and that’s why I highly recommend Sandra’s service. Thank you for making my experience so positive!

Christopher Cronin Went to provident to pick out a birthday gift for my wife. I explained to Jacob and Dan what she liked, and also gave them my budget of what I was looking to spend. These guys were amazing. They took out several different pieces in my range and placed them in front of me. They gave me the time to make my decision, offering advice along the way. Ultimately I went with a beautiful set of Pearls which my wife loved. These guys are professionals. I will be coming back soon!

Isis Eloise To find you have to turn onto McCllean St. Awosme store though! And as someone who sells jewerly. Amazing prices on stands. And chain!

Willie Sykes - IQS-C Great big shoutout to Sunny!!! I had been scouring the internet for the best deal(price per gram compared to the spot gold price) on a brand new 8mm 24" 14k SOLD gold Miami Cuban link chain. I checked over 20 different online jewelry stores( well known and the not so..). The best price I found was 23% over spot. Then I came across White Carat Companys website. I could not believe the price(at the time the cost was 3% over spot according to the approximate weight on the website). After some due diligence and seeing all the great reviews on the company, I decided I was going to pull the trigger. Also thinking to myself, I am going to use my AMEX. So if anything goes wrong, I am protected. But being the frugal person that I am, I had to wait 9 days until my billing cycle ended. That would give me 2 months to pay it off with no interest. :) For the next 9 days I kept checking the website praying that the price would not change. Finally on day 10, I placed my order for the 8mm-24" Elite Miami Cuban in 14K Gold on their website. I immediately received my order confirmation and receipt. The website stated "5 Business Days To Ship". On the 5th day, I had not heard anything. So I called the number that scrolls across the top of their website. Sunny answered the phone. I gave him all my order information and he said he would call me back. I thought to myself, "here we go with that BS" and I will have to pay the 23% from the other jeweler. But Sunny called me back and apologized that the website had not been updated because gold had appreciated so rapidly. He gave me 2 options: 1)a full refund back to my AMEX or 2)Zelle a few extra bucks and get it at the companys cost (doing the calculation at the time, it came up to 6% over spot instead of 3%). I took option 2!!! lol To make an already long story less long, 6 days later I received a beautiful handmade 14K Gold Miami Cuban Link Chain with the Gold Certificate. The chain hangs straight as an arrow with very tight links. I literally saved thousands of dollars(no tax, I dont live in FL) compared to the next closest jeweler. Sunny even threw in 3 Starbucks gift cards for my troubles. Thanks again Sunny and White Carat Co. of Miami. You have a customer for life! PS: I am 61" 210lbs with an 18" neck. An 8mm Miami Cuban Link Chain has a very substantial presence. Now I have to find a daily wear chain. lol

Elaina Watley ⭐️⭐️⭐️⭐️⭐️ Matt Green did two watch appraisals for me and the experience was excellent from start to finish. He was knowledgeable, professional, and took the time to walk me through everything clearly. On top of that, he shared some of his incredible Rolex collection, which was a real treat to see! Can’t wait to buy my next watch with him! Great service all around – 10/10 recommend.

Tetiana Rogers I recently worked with Fernando, and the experience was exceptional. They provided personalized service, incredible attention to detail, and offered a unique selection of high-quality pieces. The craftsmanship is top-notch, and I appreciated their expert guidance throughout the process. Highly recommended for anyone seeking exclusive and custom jewelry!

Michael Martino Love this place. The Woman that was helping me was very helpful and kind. The prices were great also. Happy with my purchase and recommend this place.

Linda Richards We searched for months to find a wedding band that matched my engagement ring and fit our budget. We were searching for something pretty specific and had given up hope when we decided to try Kay’s. The staff treated us like family and understood what we wanted. They helped us find the perfect ring in less 15 minutes. ❤️

Nahuel Quimey Very good customer service! Really nice environment, they take care of you in a personalized way. And prices are good and affordable.

Jeri Perkins If google would let me I would give more stars. I bought a generator from this shop after I had a bad experience at a different place. I was very nervous but Jason was very sweet and listen to me gripe about the other business and how they had done me. Then he promised my experience with 98 would be much better he showed me all the generators they had. He helped me find the best one for my needs. He demoed it let me inspect it and I was very pleased. the thing looks and runs like new he helped my son in law load it in the car all while reassuring me I had made a good choice. And he is right I couldnt be more pleased with both the generator and how well I was treated. Jason is amazing. While there my son in law decided to check out there other items for sale and found several things that he wants to purchase over the next few weeks there prices are really good much better than the other places I have checked in town. I highly recommend you check them out ask for Jason he is the bomb.