KAY Jewelers - Brooksville (FL)

5 /5 Carson Vazquez: I had the absolute pleasure of having Erica T. help me with an engagement ring purchase back in April 2025. She was extremely kind, helpful, and friendly. I spent a good amount of time comparing different stones, bands, designs, etc., and Erica was patient through it all. I opted for a custom ring per her suggestion to take the single center stone from one ring and put it as the center stone in another band that contained side stones. The ring was ready for pickup less than two weeks later and it turned out beautifully. Fast forward to June, I planned out the proposal. I took my now fiancé up to one of our favorite spots while we were on vacation, the Blue Ridge Parkway. While we were stopped enjoying one of the many views, I got down on one knee with the mountains surrounding us and popped the question, it was perfect. She said yes and was completely in love with her ring. I appreciate everything Erica did for me to have a proper ring to propose with. I recommend any and all to KAY jewelers, as I was very pleased with the entire experience. I promised I’d leave a review for you Erica, so although a few months late, I didn’t forget :). Thanks again!

5 /5 Charlene Fuller: Erica helped us and made the whole experience quick, fun and easy. She was very knowledgeable not just about the merchandise but about gemstones in general. The store was pleasant and the other employees were friendly as well.

5 /5 Amira Hanson: Erica was absolutely amazing. She was so polite and speedy. I asked her to help me clean my grandmother’s necklace and not only did she help me clean it but she was so curious while doing so she also checked the stones on it, then proceeded to clean it and it came out looking amazing and she did a great job! She also helped me fix the bracelet and help me get the warranty in check. Thank you so much Erica for making my experience so amazing and I will be back very soon!

5 /5 kenna vanbrocklin: I had an amazing experience at Kay Jewelers thanks to Erica! From the moment I walked in, she made me feel welcomed and truly listened to what I was looking for. She was patient, knowledgeable, and incredibly kind as she guided me through all the options. Finding the perfect engagement ring is a big deal, and Erica made it feel easy and exciting. She took the time to understand what I wanted and helped me find a ring that was not only beautiful, but felt personal and meaningful. Im beyond happy with my purchase and so grateful to Erica for making this moment so special. If youre looking for someone who genuinely cares and knows her stuff, I highly recommend asking for Erica at Kay Jewelers!

5 /5 FLORIDA’S A TEAM: Here’s a polished 5-star review you can post for John at Kay Jewelers in Spring Hill: ⸻ ⭐️⭐️⭐️⭐️⭐️ I cannot say enough amazing things about John (Jonathan McDonald) at Kay Jewelers in Spring Hill! From the moment I walked in, he went above and beyond to help me find the perfect gift for my husband for our wedding anniversary this weekend. The exact ring I wanted had just sold the day before, but John didn’t let that stop him. He listened carefully, got creative, and with the help of his team, tracked down the same ring for me! Now I get to pick it up tomorrow—just in time for our anniversary. Truly, he saved my anniversary! ❤️ What impressed me most was not just his professionalism, but how attentive and caring he was throughout the process. He made me feel heard, offered great suggestions, and never once rushed me. You can tell he genuinely cares about his customers and loves what he does. If you’re looking for outstanding customer service, a good listener, and someone with creative solutions and skilled hands, go see John at Kay Jewelers in Spring Hill. You won’t regret it!