GREATLANE INSURANCE SOLUTIONS INC | Auto Insurance | Commercial Insurance | Seguros De Autos - Clearwater (FL)

vicki vayda I have been a customer for about 13 years. They have always been welcoming and helpful. The ladies who work here are such wonderful people!

Regina Moss A representative from this company named Jose Alvarez called my client and switched his plan. My client is special needs and has a POA who takes care of all his needs including his Healthcare. According to my client Jose advised him in the conversation that he knew me which is a flat out lie. In doing so my client trusted him and the application was processed and submitted without the POA present or even being contacted. My client in turned called his mom who called me and I called the POA and we had to call to get this application canceled which cant happen for a few days. However the representatives that assisted us were a bit rude and even provided wrong information and when I questioned the information he stated he read it wrong. My client has medications and treatments that require a PA and this change would disrupt his entire treatment routine because he would have to start over not to mention the prescriptions it could affect. I am not sure the agent asked if he has a POA but my client clearly knows he does and has a copy of the paper himself. He gets these calls often and I have educated him but as I stated he is special needs and gets confused very easily. The agent telling my client that he knows me was a lie and deceitful and unethical way to gain trust. These calls are recorded and can be pulled if necessary and the agent hel accountable. However the actions of most of these call center agents are unacceptable and it needs to stop. All for a few extra dollars.Sad

Jessica Mills ⭐⭐⭐⭐⭐ I cant say enough good things about the Susan Helwig State Farm Agency! From the moment I walked in, I felt like more than just a customer—I felt like family. Susan and her team are incredibly knowledgeable and genuinely care about finding the best solutions for your insurance needs. Whether youre looking for auto, home, or life insurance, they take the time to explain everything in detail, ensuring you feel confident in your decisions. They are always responsive, professional, and go above and beyond to make sure youre well taken care of. Ive been with other agencies in the past, but none compare to the outstanding service and personal attention I receive here. If youre looking for a reliable, trustworthy, and friendly insurance agency, look no further than Susan Helwig State Farm. They truly are the best!

Carole Paino Great company and staff. Been with them for about 20 years for all of our realty and vehicle insurances. Never a problem - highly recommend!

Kathy Reitmeier Tracy did an awesome job with getting all our insurance needs taken care of just moving to Florida. He has assisted us along the way and made us feel like we were family!

Charles Sparks Dionne was totally awesome She deserves 20+ stars fantastic representative. Deserves BIG raise. Her kindness and loyalty is one of the reasons I stay with this company. THANK YOU!!!!

kevin dozier Ashley was an absolute pleasure to work with while helping me get my State Farm car insurance set up and active. Her customer service was top-notch, friendly, professional, and genuinely helpful. She was very thorough in explaining everything and made the entire process smooth and stress-free. I truly appreciated her patience and clear communication throughout. I would highly recommend Ashley to anyone looking for reliable, personable, and efficient service. Kevin Dozier

Vida B Elianne Páez is a wonderful representative of Estrella Insurance brand located in Naples , FL, thank to her business I am a loyal customer based on follow ups and successively meeting our family needs.

Jackie Javier just wrote my policy and I couldnt be happier. Always helpful and always available. He took the time to understand my insurance needs and provide me with excellent customer service. Javier definitely will be recommend by me to all my friends . He needs a RAISE. Its hard to find good insurance agents around. Thank you kindly

Carl Hendrix This place is awesome. Staff is friendly and the prices cant be beat.