Goosehead Insurance - Paul Wunstell - Panama City (FL)

Walid Saba I have been a customer of Botkins and Spoor for over four years, and I can confidently say the service has been nothing short of exceptional. Their communication is clear and consistent, their customer service is outstanding, and their transparency sets them apart. Anytime I’ve needed assistance, they have been quick to respond and ready to help. I’ve never encountered an issue, and I truly don’t see myself ever leaving. They consistently secure the best prices for the services you need, ensuring you’re always taken care of. I highly recommend Botkins and Spoor to anyone looking for a company that truly prioritizes their customers.

Olivia Noelle Rodger was patient, kind, professional and provided top notch customer service. Thank you for helping me maximize my benefits and lower my monthly payments to a very affordable rate! Anyone looking to get the best car insurance coverage at the best price, I encourage you to speak with Rodger!

LaCassie Ponder I had a great experience with getting auto coverage through Fiesta. Mayte Ponce was my representative and she was amazing the entire time. She was attentive and very quick with the entire process she made it a breeze. 10/10 highly recommended.

Anna Wood As a real estate agent, having reliable, trustworthy partners is everything—and Greg Wagner at Prime One Insurance is one of the best. Greg is consistently responsive, honest, and incredibly knowledgeable, making him an invaluable resource for both me and my clients. He takes the time to explain coverage options clearly, offers competitive solutions, and always puts the client’s best interest first. Whether its a quick quote or navigating a complex policy, Greg delivers with professionalism and integrity every time. I’m proud to work alongside him and his team members and would highly recommend him to anyone needing insurance they can count on.

Anthony Leon Very helpful staff. Highly recommend this agency they helped me get affordable car insurance. Ileana was very nice and helpful

Cat Rodriguez Loretta was so informative and helpful. Very happy with her service. Keep up the good work.

All work n No excuses After several years of never needing to review coverages, in 2024 its more important more now than ever that Id do so. Ive had the same insurance company for 10 years (Olympus and never had a claim) and my premiums almost doubled. I called Steve nearly at the end of business on a Monday and by Friday I had a new carrier. Process was very streamlined and he returned any calls or emails as well. Give them a look for home or auto needs, doesnt hurt to take a second look.

Deviny Griffith Formal Complaint – False Policy Information, Unjust Fees, and Poor Service To Whom It May Concern, I am writing to formally express my deep frustration and disappointment with the way Progressive has handled my policy and my account. While I understand that my policy has been canceled—and I have already spoken to a representative—I feel compelled to document the serious issues I’ve experienced due to Progressive’s internal errors and lack of accountability. To begin, it is clear that false or inaccurate information was entered into my policy, which triggered a snowball effect of completely unjust fees—all of which were through no fault of my own. Rather than correcting the issue when it was first raised, I was met with vague responses, misdirection, and additional charges that continue to make no sense. I was also billed for documents I never received by email, mail, or through any online access. Charging customers for materials that were never provided is not only unethical—it borders on fraudulent. This entire experience has been marked by a lack of basic business communication, transparency, and accountability. Every step of the way, I encountered representatives who either could not provide clear answers or appeared insufficiently trained to handle the matter professionally. The disorganization and inconsistent information I received only added to the confusion and financial strain caused by these errors. At this point, I feel that I’ve been taken advantage of and misled, and the situation reflects a serious breakdown in both customer service and internal policy management. I am requesting that this matter be escalated immediately and fully reviewed. I expect all erroneous charges to be removed and a detailed explanation provided of how these errors occurred and what is being done to prevent them from happening again. If this issue is not resolved promptly and appropriately, I will have no choice but to escalate my complaint to the insurance commissioner, the Better Business Bureau, and other consumer protection agencies.

Kelli Springer Tara Rhodes is very knowledgeable and helpful in navigating through the insurance business. She helped us find a great rate for car insurance! Highly recommend GCEI and Tara to find the best price out there!