Farm Bureau Insurance - Defuniak Springs (FL)

Tucker Hedges I had a great experience working with Alex Hansen as my insurance agent. He helped me save money on my homeowners insurance and made the entire process incredibly smooth from start to finish. Alex was knowledgeable, responsive, and took the time to explain everything clearly. I truly appreciated his professionalism and commitment to finding the best coverage for my needs. Highly recommend him if you’re looking for someone trustworthy and efficient!

Marie Mason Always prompt and courteous customer service with Brightway. My rep, Jenni, has been extremely helpful to find the best fit for my needs. She makes is so easy by sending all my docs through email.

Roguens Stinvil I was delighted by the quality of the service received from Raymond Insurance Agency. The staffs were very patient and professional. Their prices are very competitive in comparison to other agencies in the area. I highly recommend them to other people who believe in quality service at reasonable prices.

Dave Derby We moved all of our car insurance, camper, classic car, and home owners insurance to Melissa Ems. We dealt with Jeff Smith. He was awesome and helped us with our many questions along the way. He made the whole process very easy.

Danny Dieguez Teresa at Sanchez Insurance Agency is fantastic. She made the process of getting insurance quick and easy, answering all my questions with professionalism and care. Highly recommend!

Joshua Coble April saved me a lot of headache with a possible rewrite due to my own ignorance. If she would not have reached out, I would have been shopping around with a lapse on my policy. THANK YOU for your drive and helpful nature to get me on the other side of this mess. I will be a loyal member, wherever you are an agent at!

Pie Jenni (Jennie Pie) I dont even know where to begin.....There are no words for the level of customer service this company provides. My son was in an auto accident, and was having a hard time navigating the process of what he is supposed to do after the accident.... When he received a letter from the DMV concerning his accident, he didnt understand what the DMV was requiring from him, and neither did I.....He called National, and asked if they were familiar with the letter he received , and they were not. The letter was 6 pages long and had sbout 8 different option he needed to do, but only if step a was this then go to step b, or skip step b and do c,d,& e instead.....very confusing! The next day, ONE OF THE MANAGERS FROM NATIONAL DROVE FROM ORLANDO TO JACKSONVILLE to help! He sat down with us and read the letter, (which is 6 pages) and explained it to us step by step so we could understand what was being asked of my son to do. UNBELIVEABLE! I am at a loss for words to express my gratitude, & tell you how thankful I am. You sir made a difference. Because of you, myself & my family will remain loyal customers for life. Please dont ever change. Thank you for everything! I will always reccommend your agency to anyone I hear of needing insurance.

Adi Rosa So I was stuck at the dmv since 6 am in need of car insurance in order to get my drivers license back and I called this place at 9:00am on the dot and Astrid I believe is her name to my surprise answer right away helped me soo much with all my questions and finding a great quote. She was very nice and very helpful the whole time, felt like if I was talking to a family meme er I recommend this place

Brian Hartman KIM LITTLE provides an exceptional customer service experience. Her tonality and clarity on reviewing all the information and rest assuring with detail helped give us a peace of mind to better understand all of the information. Actively Listens and Responds, carries a great amount of energy, and is patient in making sure everything is correct. Also provides a great referral incentive to! I’d recommend anybody looking to start new coverage or switch to reach out and allow her an opportunity!

Andrea Jensen Someone recommended Senior Solutions Insurance Agency to sign up for Medicare. After working with them, I would recommend Matt Clark 1000 times over! He is patient in explaining all the options and he has a way of explaining Medicare better than anyone I spoke to before. His goal is to earn your business, how refreshing! Matt is very knowledgeable and takes the time you need to understand and give you options. When my husband is ready to sign up, we will be working with Matt again.