1 /5 Don Ballard: Got a new policy today the staff was great but there is no air conditioning in the building so its like a sauna in there
1 /5 charlie retro: Not a friendly service or very professional one neither. I was shopping around for coverage and best quote they could get was twice as much as I am paying with one of the most costly insurance carriers out there. I would not recommend this experience to anybody else.
1 /5 Jacquenetta Wilson: The worst customer service I have ever experienced. No attention to detail. Just giving out any kind of plan. This is peoples lives and they can care less. I asked for a manager as the person I was speaking with was becoming hard to understand. Manager/ friend gets on the phone with extra energy and hangs up because shes only heard what she wanted to hear and not my concern. No apologies just nothing was wrong its you. Awful place. Heaven forbid I get in an accident. The office needs a DEEP training session on communication, listening, and controlling emotions while on the clock. This was the craziest experience Ive ever had.
1 /5 Tina Allen: I called today for a quote and it was given to me over the phone. When I asked for it to be sent to my email so I can look it over I was told by Melanie she needed my credit card number before they send me anything in writing!! Really?? LoL
I asked her if she was kidding and she she said no thats the way her company does business and when I started laughing she hung up on me!! Go Figure
3 /5 Stephanie Alberg-Widlits: Sorry to miss you . Swing on by early for the Christmas Parade. Happy New Year!! ( I see parking in the rear and on the side of 52nd. )
Indrani Acosta I have been working with Bryan for my insurance needs for over a year. Twice he has been able to save me money on my premiums and he is so easy to work with. Very clear to understand and diligent with his care.
Hala Hania My husband and I have been looking to get life insurance for some time now but had no idea where to look. A friend of mine recommended Misty to us. Shes truly a top-notch agent who made our experience seamless. Her exceptional knowledge and professionalism made the entire process of securing coverage for my family not only easy but very reassuring. Thank you so much Misty for your remarkable patience and genuine care!
John McKenna John & Angelia are good people who I would trust with my family insurance needs. They are honest, down to earth, not pushy, and really good people. They are going to do their best to make sure you leave happy! Give these guys a try.
Gabrielle Liberatore I will forever rave about this company and highly recommended! Kaylee has been absolutely amazing! She has helped us with a homeowners policy and had wonderful communication & knowledge throughout the whole process! Thank you so much!
Steve Excellent experience working with this company. They helped me secure a new home insurance policy, stress-free. My agent- Crystal was very detailed, patient and easy to work with. Such a breath of fresh air in terms of customer service. I am glad I chose them for my insurance needs!
Highly recommended.
Morgan Mallett Great company! Kristin is so easy to work with. She is very helpful and saved us lots of money. I would/have referred her to all my family and friends!