Frank Bush Insurance - Palatka (FL)

MEEKSSTEPHEN Maria Vasquez was awesome,very helpful and knowledgeable

souffront Ruth (Ruthie) They are the best, they respond fast and very kind and professional. They are very helpful in helping you with making a good decision on all of your insurance needs. I have been with them for the longest time and I love it. They are the best agents I have ever had.

Regina Tinkov George, who works for GEICO Insurance in Boca Raton, was very helpful in getting useful information and advice regarding coverages of my policy. I was able to make a decision based on this info. We always loved GEICO insurance while living in New York, and now well continue with this company here in Florida. Thank you, George!

Wendy Layton If you have insurance needs Mickey is the best. She is very knowledgeable and keeps up when it’s time to renew and finds the best prices. Will not go to anyone else been using her for years.

Regina Moss A representative from this company named Jose Alvarez called my client and switched his plan. My client is special needs and has a POA who takes care of all his needs including his Healthcare. According to my client Jose advised him in the conversation that he knew me which is a flat out lie. In doing so my client trusted him and the application was processed and submitted without the POA present or even being contacted. My client in turned called his mom who called me and I called the POA and we had to call to get this application canceled which cant happen for a few days. However the representatives that assisted us were a bit rude and even provided wrong information and when I questioned the information he stated he read it wrong. My client has medications and treatments that require a PA and this change would disrupt his entire treatment routine because he would have to start over not to mention the prescriptions it could affect. I am not sure the agent asked if he has a POA but my client clearly knows he does and has a copy of the paper himself. He gets these calls often and I have educated him but as I stated he is special needs and gets confused very easily. The agent telling my client that he knows me was a lie and deceitful and unethical way to gain trust. These calls are recorded and can be pulled if necessary and the agent hel accountable. However the actions of most of these call center agents are unacceptable and it needs to stop. All for a few extra dollars.Sad

DhAh Michelle and her team at Great Florida Ins (Gateway) are absolutely amazing. I have always been satisfied anytime I have reached out to them with questions or concerns. Their customer service is excellent and they ALL are friendly and polite. I highly recommend them. Ps....Do NOT believe for one moment about a recent review where someone claimed them to be racist. That is not true!!!! Signed, Dennis

Dana Portnoy I can not say enough about Jennifer B. at Cato Insurance Group! We were given a renewal notice that more than doubled our homeowners rate from the year before. We called Jennifer and she was able to find us another policy for almost the same rate we had been paying. She walked us through the inspection process and when we needed to supply more information, was more than helpful through that process as well. If you are looking for a new insurance agent, call them! They are fabulous and we highly recommend them.

Caleb Keeney Just wanted to take the time to say these guys were awesome very helpful and thorough. Phillip took the time to call me back personally when we were having an issue and I very much appreciate it would recommend to anyone

Mike Macy Steve provides quality service and follow up like no other. He was able to help reduce my premium significantly. I have endorsed him to all of my friends and family.

Brannock Family Daniel was EXTREMELY patient and helped me with a new quote for our family. Our previous insurance company started charging us an arm and a leg when our teenage daughter got her license. Daniel was able to save us way more money! Happy birthday to me! Thank you Daniel for working longer hours today with patience and personality!