First Federal Bank - Jasper (FL)

Sandra Meunier Fraser was there to help navigate me through Social Security, Medicare and Medigap. I had attempted to do it on my own, but didnt want to make costly mistakes. I quickly became stressed and overwhelmed with the process. I remembered Fraser had reached out to me in an e-mail blast. Im so glad he did! He was systematic and organized in his approach. Before we began, he asked me about my priorities. It didnt take long for him to gain my confidence and trust. He has been there every step of the way offering patience, professionalism and a wealth of knowledge. He guided me through the social security process and empowered me to make the best choice, for my situation, as to the timing of collecting Social Security. On my own, I may have made a very costly mistake due to income penalties. He doesnt tell you what to do, only guides you though the options. I also believe, due to his guidance, I have selected the best possible MediGap Supplemental Insurance plan, for my needs. Fraser also assists with Estate Planning, IRA Rollovers and financial planning. Thanks to Fraser for making this daunting process stress free! I happily refer all my friends to him.

Norma Engle I love my little hometown bank. The nicest people you will ever meet. Service is awesome.

Gregory Glasgow Jime Sanders is a wonder wizard with Financial ideas

Larry Rich I have over 100k invested here and requested a rollover almost two months ago. I am only getting run around at this point. Beware if you invest here.

George Mallory I’m incredibly grateful to Richard for helping make my home purchase possible. While the process of buying a home can be complex, my lending team stepped up when it mattered most and ensured everything came together smoothly. There were moments where timing was critical, and my loan officer really delivered—communicating clearly, coordinating with the right people, and making sure every detail was handled. Their efforts were a key part of what kept the deal on track, especially during the final stages. Thanks to their dedication and follow-through, I was able to close on the home I wanted. I truly appreciate their professionalism and support, and I would recommend them to anyone looking for a team that gets results when it counts.

Taylor Young 3 stars only cause Im not a fan of Truist as a branch of banking. However. Im fairly pleased with this specific one. Not sure why everyone is slandering Keith. Went in there to change a few things and get access to my mobile account and he was very helpful, polite, and even explained things when I didnt quite understand. Overall satisfied here where as Im left disappointed at most other Truists

Kris Bourgeois Great and friendly staff. Very positive experience. Will deal with again