Fields Insurance & Fin Group - Lakeland (FL)

Christopher Snyder Im extremely disappointed with Frontline Insurance. After filing a claim, I felt like we were lowballed and shortchanged. The process was slow, and the settlement didnt cover nearly enough of our losses. It feels like they prioritized profits over people. Unfortunately, I wouldnt recommend them to anyone. Frontline Insurance has been a nightmare to deal with. They found every way possible to minimize our payout. The adjuster seemed more interested in finding loopholes than honoring their customers policy. Thousands of dollars in losses, and were still waiting for a fair resolution. Their customer service is unresponsive, and its clear theyre more focused on their bottom line than their customers needs. Avoid them at all costs. They never paid us because we didnt come to an agreement now that the time ran out they dont want to pay us nothing. DO NOT BUY INSURANCE WITH THEM! STAY AWAY FROM FRONT LINE INSURANCE COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! PS: Frontline Insurance ripped my family off thousands of dollars after we filed a legitimate claim. Their adjusters seemed more like investigators trying to find reasons to deny coverage rather than helping us through a tough time. The communication was poor, the process was slow, and the final settlement was insultingly low. Its clear theyre prioritizing profits over people. Weve had to fight tooth and nail for every penny, and its been incredibly stressful. Id advise anyone considering Frontline Insurance to think twice – there are better options out there that actually care about their customers.

Rob V If we could give a 10 we would. We’ve been with State Farm for a couple decades starting in Indiana both house and auto. Moved to Fl in 2015 staying with State Farm and never having a claim, then my wife was a pedestrian and struck by a vehicle in Lynn Haven, not familiar with a No Fault state and the process, Kirsten led us through the process explaining things and sending forms as needed, things went flawless. Then 2 yrs later there was question about our homeowners insurance during an update to our policy. Once again Kirsten led us through the process sending photos, forms etc for us She continually checked on the status and kept us updated on our policy even though she didn’t have to. State Farm isn’t the cheapest insurance and I’m sure we could find cheaper but to find that level of customer service and caring would be highly doubtful. It’s people like her that keep us coming back and wanting to continue business there.

Mason Clark Pam I love you. You are the best agent Ive ever had in my whole life. Wait. You are the only agent Ive had for the last 20 years. Thank you Pam for all youve done for me. I really appreciate you.

Silver Fish State Farm has been the best insurance company I have ever worked with! They all really care about people and always take great care of me! They even called me after hurricanes hit my area to see if I was safe. Thank you for all you do!

Erin Williams Meg has always been a pleasure to work with and the team has always made sure I had the best service!

amanda jackson I had the pleasure of speaking with Ms. Tay Brown today and when I tell you she is absolutely THE GREATEST! Her customer service and knowledge is unmatched. She definitely has a client for life. I highly recommend her for anyone looking for a new insurance policy. Her contact information is on the business card that you see posted

Pacson Dwenson Getting SR22 insurance in Florida was easier than I expected affordable rates and a smooth process.

Ricardo Costa MIRNA AGUIAR, is one of the best and honest professionals i ever met. I have her as my insurance agent since 1995, and she always exceeded my expectations with her knowledge.and professionalism. You can Have the peace of mind that she will be taking care of.business and save you time and money.

Phillip Gonzales I had the pleasure of working with Amy West and she was fantastic! Not only was she extremely knowledgable about all the options, she found us a great rate that works for our family and a company we can trust. I highly recommend working with Amy West and the AWA Insurance Agency. Top notch!

Josue Cherette Do not hesitate to get your auto insurance from Phil Baptiste. I highly recommend.