Chell Financial - Indialantic (FL)

L c Absolutely wonderful experience with Mary. Super helpful, friendly and very knowledgeable. Very grateful for that. The last experience I had at another location wasn’t exactly the same. Great job.

Shauna Allen The staff were friendly and genuinely caring, which was especially appreciated during a sensitive time when I was handling my late fathers accounts. They were kind and attentive, making a difficult process more manageable. However, one area for improvement would be attention to detail. Although the death certificate was scanned in during my visit, it was later rejected by Bank of Americas estate department due to improper scanning that cut off important information. This oversight unfortunately added weeks of delay to an already challenging process.

Anita Williams I have been a member with Penfed for over 30 years and have never been to a branch before. After this experience, I am grateful that I do not have to repeatedly do this! I came in person to make a cash deposit. WOW! One teller ...and shes slow like molasses going up a hill. There were seven of us in line with her and although there was another person servicing the drive thru, that lady didnt even see fit to ask to service the next person in line. Where is the customer service? Didnt give one star because she was polite when I was finally served. This is not rocket science! Since you are not equipped with personnel to service more than 2-3 persons, a system needs to be in place to avoid persons, especially retired older people to stand for over 30 minutes in a line. You have all of these chairs. Simply, have a numbered ticket system so we can sit & wait. I see why your reviews are so terrible.

Kim Carroll Since joining this bank 6 months ago, we have had nothing but great experiences! We are always treated with excellent customer service by the friendly staff who go above and beyond for their customers!

Henry Gregory Everyone that I have worked with at this branch has been very respectful and pleasant to work with. Jordan was very friendly and professional I really appreciate all of her help. Great customer service.

dinah grant using them for over 20 years

Anthony Pompile Chuck is the ultimate professional and very knowledgeable. I like that he works with the top Insurance Companies and searches for the best fit for me. I would highly recommend Chuck Knox to anyone looking for mortgage protection, life insurance or retirement solutions!!!