Chastain Jewelers - Lake City (FL)

3 /5 Brandi Voigt: They’re nice people but they seem to not all be on the same page with time frames on how long it takes to order a ring and have it delivered. With the engagement ring they said it’d be back by one day but didn’t get it in until about 1-2 weeks later I can’t exactly remember so that’s not my main complaint. Now with the wedding band I was told it would be shipped between 10/27 - 10/29 and it takes 2 days to be delivered so it would be there 11/1 or 11/4. I called on 11/1 for an update and they said it won’t be shipped until later this month around 11/27 and they weren’t sure why someone told me it was going to ship earlier. But they put a “rush” on it which I doubt will help anything. Won’t be buying anything else from them unless I can walk out the same day with it.

5 /5 Tawnya Buster: My Mom needed a necklace mended for my Dad as part of their 50th wedding anniversary. Mom called first to ensure they was on site repair (which there is!) and so she took off with the broken necklace. She was initially told it would be 2-3 weeks for the repair. She told the jeweler about her plan to surprise my Dad with it for their anniversary and she needed it much quicker than that. They were happy to accomadate her needs and the necklace is now repaired and ready to surprise my Dad! Thank you so much Chastain Jewelers!!! Our family appreciate your consideration and Im sure you will now be my parents jeweler in Lake City!

1 /5 StrawberryChan UwU: My boyfriend and I came in during the day after my birthday, as his treat he bought me a gorgeous heart shaped ring from Pandora. Heres the thing, immediately after I got home, slept in the ring, and took it off for the first time.. My finger was green. For a "sterling silver" ring to turn my finger green, thats not okay. Especially with the ring costing over $80. For that price, I wouldve expected my finger not to turn green. AND theres two stones missing from the band. Needless to say, both upset and angry about this purchase.

5 /5 Monica H: Exceptional customer service! Beautiful quality pieces and repairs! I’ve had multiple rings sized and they have very reasonable prices and fast turnaround. I purchased gorgeous floating opal earrings almost a year ago and one suddenly started to leak, I brought it back to get it repaired and they offered to repair/replace or refund with no questions or hesitation. They are always adding new and unique pieces so stopping by to window shop is a thrill, especially when I saw the hand selected opals in the display recently!! I love this store and the people who work there!

5 /5 R P: The wedding set that I’ve had for almost 20 years was damaged in a fire. I brought them to Chastain’s hoping for a miracle and they came through for me. My set now looks as good as they did the day I said I do! A quick turnaround and very reasonable price. Chastain’s have definitely earned my trust and future business. Thank you!