1 /5 Timothy DeVoy: I went here to have the battery replaced for my Bulova watch, which went without a hitch. However, I was in need of an additional link for the band as it was just too small for my wrist. The staff claimed Bulova could not provide the individual links for the watch and quoted me $150 for an entirely new band. Which I wasn’t willing to pay, so I left the store and called Bulova myself. Bulova stated they indeed had the links for my particular watch in stock and sent me 3 links for free, including free shipping. They attempted to swindle me for $150 for something they knew was provided for free. If you want honest and upfront service, then I would advise you to go elsewhere. If you do go here for your jewelry needs, be sure to do your homework before taking what the staff tells you at face value. Overall untrustworthy. Will not spend my time or money at their location again.