5 /5 Jose Rodriguez: I had the absolute pleasure of working with Hailey Castro at Brilliant Earth, and I can’t recommend her highly enough. From start to finish, Hailey was amazing , professional, kind, and incredibly knowledgeable. She guided me through every step of the engagement ring process with clarity and care, always providing the most helpful and efficient options to meet my needs.
What really stood out was her communication she Hailey kept me consistently updated throughout the entire process, which gave me total peace of mind. Whether it was answering questions, offering expert recommendations, or ensuring everything was on track, she was always one step ahead.
Thanks to her support, what could have been an overwhelming experience became smooth, enjoyable, and even exciting. Hailey truly went above and beyond, and I’m beyond grateful for her help. Brilliant Earth is lucky to have her!