Brightway Insurance, Oviedo-Winter Springs - Oviedo (FL)

Carrie Chatham We have been with Kite Insurance Agency for 3 years now and they have been amazing to work with. Mary is the best. She is very detail oriented and very professional. She is prompt in returning phone calls and emails. She worked hard to get us the best rate before I even asked. Definitely recommend them!

Jeremy Guillette Everyone wants to pay the lowest rate, myself included, but having appropriate coverage is important. Vanessa Fox is outstanding in understanding what coverage needs you have and then running it through all the available carriers to present you the best options available. She’s proactive in asking if anything has changed for you when renewal time comes and remains in contact with you. This is in contrast with previous experiences where the brokers/carriers send you a revised policy along with the annual increase without any other communication. If you are looking to ensure you are covered appropriately and desire more than a transaction, call Vanessa.

Susan Chase I sold my property 4 months ago and have been trying to get refunded for my unused premium ever since. I sent them my closing statement promptly. After waiting over 2 months, I called my broker since they won’t talk directly to me. Without any notice to my broker they were holding the check to confirm the address the check should be mailed to. After confirming address, I waited another month and called my broker again only to find out they sent the check to an address I haven’t lived at for 3 years. Now I have to wait for check to be canceled and new check to be reissued. Is this company legitimate! Sounds like they are avoiding payout. I have always paid my premium in full and in a timely manner. They should have to pay me interest for holding onto my money for 4 months. They would have definitely charged me a late fee since they have charged all sorts of fees the 6 years I was with them and I have never put in a claim. With this treatment, I am so glad I never did. It would have been a nightmare. I never leave negative reviews but this is unacceptable. Beware.

Austin Hildreth Truly amazing customer service! Amanda deserves all the praise and a raise for all the help she gave. Amanda is incredibly knowledgeable and her willingness to explain everything is amazing. Im truly grateful for her and will recommend anyone who will listen to visit her office. If you want top priority care, she is the one to be in touch with. Thank you for all you do to make this a better place!

Tricia Bergamini I’ve been working with Donna recently on getting insurance for my business and she has been extremely kind and helpful and has made the process super easy! Also worked with Sandy last year, great company thank you for all your help!

Mario Maldonado Jr Very Good customer service provided. Yolegnys and Gloria were super efficient in resolving issues related to my Insurance Policy. They were very professional handling my case with vast knowledge on the matters. This Insurance Company Agency is Highly recommended.

Sarah Duffy-Smith Lisa with Brightway has been amazing!…plus saved us just over $600! Couldn’t be an easier process!!! Please consider getting a quote—totally worth it! ❤️

janice guglielmi Outstanding customer service from Tatiana Alvarez. She goes “above and beyond” to help clients. You will not be disappointed with the excellent service. Thank you, Janice Guglielmi

Margarita H Marissa Collins is a very knowledgeable agent who helped to make our out of state transition to Florida a smooth one. She nicely described the details of our home insurance policy options and patiently answered all my questions. Marissa is quick to respond to emails and calls, followed up after our move, and is always a real pleasure to work with. I highly recommend Marissa to handle any insurance needs.

Valorie Maldonado Gramm every one should learn to sabe for retirement