Bill Pancake - State Farm Insurance Agent - Kissimmee (FL)

Darrell Steele I have been working with Marty Hix of Trout & Leigh since 2018. Always receive excellent service. Anytime I have questions, I always receive a quick response. Trout & Leigh have been a part of the family for years as they also handled insurance for my mother.

Michelle Garulli I was comparing health coverage between what was offered through my employer & whats out there. I spoke with Chris Florer and he was super helpful. He went over what he had to offer and answered all my questions very professionally. Chris was able to help my husband with health care coverage. As for me, it was basically the same cost so I stuck with my employer. I also spoke with Heather Stewart in regards to insurance coverage for my vehicle as well as my husbands. She was able to get me a more affordable plan with the same coverage I am currently paying for. I highly recommend this Insurance company. They are kind, courteous & professional with their customers.

Beverly Polk Heather McCully is our agent and she and her team are amazing. They have always addressed any questions or concerns and work with us in selecting the policies best suited to our personal needs. We have been home owners for 49 years and never had to file a claim, however during the 2024 storms we had quite a bit of property damage. Heather and her team guided us through the claim process and the claim was paid in a timely manner. I highly recommend Heather and her team as they are professional, knowledgeable and are willing to work with you in selecting the best policies for your individual needs. Beverly Polk

Tom Bodendorfer I recently had an outstanding experience with Citizens Property Insurance, thanks to the exceptional efforts of Senior Desk Adjuster Jeff Sanders and Senior Field Adjuster Carlos Gutierrez. When I filed a claim for storm damage to my home, I wasn’t sure what to expect, but these two professionals turned a stressful situation into a smooth and reassuring process. Jeff Sanders, as the Senior Desk Adjuster, was my first point of contact and truly set the tone for excellent customer service. He handled the initial claim with remarkable efficiency, patiently walking me through the paperwork and ensuring all details were accurately documented. His clear communication and willingness to answer my many questions gave me confidence that my case was in good hands. Jeff’s attention to detail and proactive approach made the behind-the-scenes coordination seamless, which significantly reduced my stress during a challenging time. Then came Carlos Gutierrez, the Senior Field Adjuster, who brought the process to life with his on-site expertise. Carlos visited my property promptly and conducted a thorough inspection of the damage. His professionalism and empathy stood out—he took the time to explain what he was assessing and how it would impact my claim, making sure I felt heard and understood. His hands-on evaluation and detailed report were instrumental in moving my claim forward quickly, and his friendly demeanor made the experience feel personal and caring. Together, Jeff and Carlos exemplified what customer service and satisfaction should be. Jeff’s desk-side diligence paired with Carlos’s field expertise ensured that my claim was handled efficiently and fairly, leaving me genuinely impressed with Citizens Property Insurance. I’m grateful for their hard work and dedication—two top-notch professionals who truly make a difference!

Jada Steele Working with Alaina at Insurance Specialists of SW Florida was an absolute pleasure from start to finish. She is incredibly knowledgeable, patient, and truly takes the time to explain every detail so you feel confident in your choices. Whether you’re new to insurance or just looking for better coverage, Alaina goes above and beyond to make sure your needs are met. She made the entire process smooth and stress-free, and I genuinely felt cared for every step of the way. Highly recommend reaching out to her—you’ll be in great hands!

Katelyn M Recently moved to Florida and needed to update my insurance policies. I worked with Jaybee and he was absolutely great. Very professional but also down to earth. We shared a few laughs. He found me a great rate for car and rental insurance. And he also assured me he is here to help with anything I may need moving forward in regarding my new policies. Highly recommend!

Jennifer Davila They are all great people. Marbelis is my agent and she is always on top finding the best policy price. Highly recommend them.

Carol Upshaw They are very courteous and file claims promptly good service with Mrs Connie and her assistant Mrs Iris

Phyllis Joss I had a great experience with Great Florida insurance, and I want to give a shoutout to Edwin for going above and beyond. Her too the time to understand my needs and was able to bundle my policies under an umbrella that saved me a significant amount of money. Edwin was professional, knowledgeable, and incredibly helpful throughout the process. He explained everything clearly and made sure I felt confident in my coverage. It’s not every day you find am agent who genuinely looks out for your best interests - I’m glad I found one in Edwin. Highly recommend this agency if you’re looking to save money and get solid coverage with someone who knows their stuff. Thanks again, Edwin.

Snek Holdings Ive had an excellent experience with Marker Insurance, led by Kim. Her professionalism is truly remarkable, and she has consistently gone above and beyond to assist us. Kims expertise has saved us a significant amount of money and made navigating insurance claims hassle-free. Her knowledge, reliability, and trustworthiness have been invaluable throughout the process. I wholeheartedly recommend Marker Insurance to anyone seeking reliable and knowledgeable support for their insurance needs.