Bill Pancake - State Farm Insurance Agent - Kissimmee (FL)

john indelicato They never answer the phone or email. Joke.

Kate Fry Brightway Insurance, The Chittum Agency - is an amazing insurance company with a variety of carriers for home, auto, boat and more. The customer service is phenomenal!

Kimberly Sowell I had and accident on May 1. First time filing a claim with this company and it was hell to say the least. After 2 months of a headache I get my car back. Now I found out yesterday, 3 weeks after paying my deductible there was another remaining balance with the collision shop. I’ve never heard of a “betterment”. Kesha Percy, this morning was informational and concerned about this blindside. She did more research and explaining than I’ve gotten from others with this company. I appreciate her due-diligence with helping me. She gets a 5 star from me but company in general doesn’t not. So please don’t be fooled. These stars are just for her. They need to hire more people like her with compassion and respect.

Jessica Wall Alexis was so helpful transferring my coverage from another state. It took a while and she had to go through a lot to make it happen but she didnt seem to mind one bit. She did everything quickly and efficiently and it was much appreciated as I have a busy day ahead of me. Thank you so much, Alexis!

Crypto Johnny I used agent WS Insurance Group and this was the biggest mistake ever. Customer service is very disrespectful - I called and Warren Sam told me theyre busy on the line call back later and just hung up. I never encountered such a disrespectful customer service rep. Trying to get a Mercury rep on the line directly but no one picking up the phone. I definitely would not recommend Mercury Insurance - stay away

Paul Matchett Kyle Hogan was very helpful, informative and got me an insurance rate I didn’t think was possible. 5 stars! Excellent service!

Dionte Collins Elizabeth was very patient and she saved us money compared to our last insurance company. I highly recommend her for your car insurance needs and the process was done expeditiously.

Linda Summerlin Myra was so personal and helpful. I appreciate the way this company does business as its unusual to find in todays fast pace world.

Lashawn Meredith Jennifer was amazing she worked with my mom’s schedule and breaks to call her back and give her different options. She was so polite and respectful and good spirited. She deserves for yall to buy her lunch or a day off

Lorraine Lengefeld Abbey was so nice and helpful. We were out of state when we suddenly needed the windshield replaced. Abbey set up the appointment for replacement the following day! I was very thankful for the quick action. She was a pleasure to work with.