5 /5 ray alonzo: Stacy and her staff are absolutely incredible, their customer service and knowledge about the jewelry industry make them experts in their field.
My wife and I have bought about a dozen unique pieces from Bay Hill ranging from rings, necklaces, ear rings, and even my Monte Blanc which I adore.
You cant go wrong at Bay Hill Jewelers.
5 /5 Misa Nguyen: Nothing but good things to say about Bay Hill Jewelers, my fiance and I worked with Jeff for a custom engagement ring and its so much better than I had imagined. Communication was top notch, the CAD renderings were sent to us so timely and he worked with my partners budget as well as our own diamond. I absolutely love my ring I highly recommend working with a local jeweler like them if you havent been completely sold on bigger retailer jewelers!
5 /5 Todd Rylands: Difficult story to share but short version as follows. Lost my very best friend during covid. One of the most important requests ever made was that I take care of his daughter. At the time she had been dating a very nice gentleman which Alan was blessed to have met and approved. Since his passing, his daughter is now getting married to the same great guy. I had a very unique request of Bay Hill Jewelers. In my possession was his wedding band. I wanted to surprise his daughter by having this melted down and to create both his and hers wedding rings so she could carry a little piece of her father forever.
I wouldnt have trusted this scope of custom metallurgic work to any other jewelry professional. Not only did they exceed my expectations, but went more than the extra mile to make this very emotional experience into an absolute blessing.
I would recommend Bay Hill Jewelers to anyone that expects 5 star service and merchandise. They will celebrate whatever reason brings you to their amazing shop with the amazing employees.
Wish I could leave more than a 5 star review. Forever thankful and will always have repeat business from myself.
2 /5 Hillary Simpson: After many personal recommendations to come here, I was really disappointed. A charm came off of my gold anklet and asked them to reattach it. A month goes by and they did. I wore it for 4 days and then the charm came off again. Took it back for them to fix (at a cost of course) and after another month, they put it back on and left the loop where the charm was originally attached empty! Seriously?! Sloppy work.
Timothy Hill Kingsmark Jewelers took a fixed a ring that I’ve had for over 15 years. It lost a 10pt diamond 2 years ago and they were able to match up the shape of a replacement diamond, repair it so anll the other diamonds were tight and secure and returned it to me looking better than new! Had over to The Avenues Mall and visit Kingsmark Jewelers they are true craftsmen and their customer care is top notch! They easily deserve a 5 star rating!!!
Christopher Cronin Went to provident to pick out a birthday gift for my wife. I explained to Jacob and Dan what she liked, and also gave them my budget of what I was looking to spend. These guys were amazing. They took out several different pieces in my range and placed them in front of me. They gave me the time to make my decision, offering advice along the way. Ultimately I went with a beautiful set of Pearls which my wife loved. These guys are professionals. I will be coming back soon!
Brittany Welch Nhyiah was amazing very professional does such an amazing job. Her whole team is amazing. They do absolutely 100% a great job. It is worth going there even if it’s gotta be fixed. They do a wonderful job. Thank you so much and I appreciate your guys service if need go anybody it her! She did so amazing thank you !!
Yuliia Buzykina Very good service for affordable price. I came with my engagement ring to adjust the size and make some edges smoother. I got my ring the next day in perfect condition! thank you very much!