Advantage Insurance - Home insurance, Auto insurance, Business Insurance & More - Lakeland (FL)

George Maynard After years of excellent service from Joanny, I was concerned when I learned that my account would be handled by someone else in the office. Fortunately, my fears were quickly put to rest when Mary Beth took over and immediately and efficiently processed all my changes and additions. More excellent service! Thank you, Mary Beth

Brian Moskowitz Im moving into Riverland in PSL, and everyone recommended I call Brett at Blue Marlin Ins for my homeowners ins. I called him, and others to compare, and Brett provided me with the best price for the coverage I needed. He was prompt, courteous, and answered every question I had. He did such a great job, I got auto insurance from him as well!

Enrique R. Called and got auto coverage in my inbox in 15 minutes. Brooke was polite, gave me several options, and answered all of my questions.

Kim Young Julie Malone is amazing at Ellis! She always responds to emails quickly with any questions that I had. So helpful and the best insurance agent hands down!

Leola Knowles Bethany is definitely an asset for this business. She is friendly, knowledgeable and kind. I am honored to be assisted by this Allstate office.

Regina Moss A representative from this company named Jose Alvarez called my client and switched his plan. My client is special needs and has a POA who takes care of all his needs including his Healthcare. According to my client Jose advised him in the conversation that he knew me which is a flat out lie. In doing so my client trusted him and the application was processed and submitted without the POA present or even being contacted. My client in turned called his mom who called me and I called the POA and we had to call to get this application canceled which cant happen for a few days. However the representatives that assisted us were a bit rude and even provided wrong information and when I questioned the information he stated he read it wrong. My client has medications and treatments that require a PA and this change would disrupt his entire treatment routine because he would have to start over not to mention the prescriptions it could affect. I am not sure the agent asked if he has a POA but my client clearly knows he does and has a copy of the paper himself. He gets these calls often and I have educated him but as I stated he is special needs and gets confused very easily. The agent telling my client that he knows me was a lie and deceitful and unethical way to gain trust. These calls are recorded and can be pulled if necessary and the agent hel accountable. However the actions of most of these call center agents are unacceptable and it needs to stop. All for a few extra dollars.Sad

Cooper My experience with Agents Choice was exceptional! Everyone I interacted with the company was kind, professional and efficient. It was a wonderful experience. I highly recommend them!

Linda Hall Beth Sellers and her staff are fantastic. Very responsive. Well informed. Easy to understand. Customer oriented.

Toby Chapman Great personal service