Acceptance Insurance - Kissimmee (FL)

Sharon DeWitt Ernesto exceeded my expectations explaining the Medicare sign up procedures. He made the supplemental explanations clear and provided options. Im very pleased with the whole process and highly recommend him for your Medicare questions and enrollment.

Patricia Kopcik Recently my provider no longer carried mi current insurance and needed to find a new provider . Filled out on line information with GEICO but had some q questions. Spoke with Kyle who was pleasant and most helpful . I went to the office and met with him . So very helpful not only getting Mr my new insurance bey helped me cancel my old policy which didn’t expire until October . So delighted to be a part of a carrier who cares about there clients . Highly recommend.

Susan Schmitt Jennifer was a pleasure to work with! She was very professional, responsive and communicative and, after my current car insurance went up $1000 a year, she was able to find me great insurance at the same price I was paying before the increase!! Will definitely deal with her for my insurance needs from this point on.

Richard Frattura I have known and worked with Bronya for over 10 years and her level of service, care, professionalism, and dedication to her customers is unmatched! Insurance buying can be a painful experience but working with Bronya, she makes it fun, pleasant and you will understand exactly what coverages and service you can expect. She will always exceed your expectations & I strongly recommend you give her a call for all of your insurance needs. You will not be disappointed!!!!

Judie Overcash Leon Sturk and his staff work tirelessly to find the best policies for their customers. Always available to answer questions. Answers calls and emails quickly. I would be lost trying to search by myself. Very community oriented business, serving the students of our schools and giving selflessly.

hch49 None better. Angie Lewis State Farm has outstanding employees. Knowledgeable, friendly and competent. The space is warm and doing business there is like a small town, local, friendly place. Tim & Cameron helped me recently and both were friendly and genuinely cared about me & my policies. I wouldn’t go anywhere else!

Deviny Griffith Formal Complaint – False Policy Information, Unjust Fees, and Poor Service To Whom It May Concern, I am writing to formally express my deep frustration and disappointment with the way Progressive has handled my policy and my account. While I understand that my policy has been canceled—and I have already spoken to a representative—I feel compelled to document the serious issues I’ve experienced due to Progressive’s internal errors and lack of accountability. To begin, it is clear that false or inaccurate information was entered into my policy, which triggered a snowball effect of completely unjust fees—all of which were through no fault of my own. Rather than correcting the issue when it was first raised, I was met with vague responses, misdirection, and additional charges that continue to make no sense. I was also billed for documents I never received by email, mail, or through any online access. Charging customers for materials that were never provided is not only unethical—it borders on fraudulent. This entire experience has been marked by a lack of basic business communication, transparency, and accountability. Every step of the way, I encountered representatives who either could not provide clear answers or appeared insufficiently trained to handle the matter professionally. The disorganization and inconsistent information I received only added to the confusion and financial strain caused by these errors. At this point, I feel that I’ve been taken advantage of and misled, and the situation reflects a serious breakdown in both customer service and internal policy management. I am requesting that this matter be escalated immediately and fully reviewed. I expect all erroneous charges to be removed and a detailed explanation provided of how these errors occurred and what is being done to prevent them from happening again. If this issue is not resolved promptly and appropriately, I will have no choice but to escalate my complaint to the insurance commissioner, the Better Business Bureau, and other consumer protection agencies.

Crista Threadgill I have been with Rob Burns office for over 15 years. Rita has been with them longer than that and she knows the business! Every time I need something or have a question she has the answer immediately. State Farms prices are great with awesome coverage. The office staff is always friendly and I refer this office to everyone that I know! They treat you like family! Thank you to the "Rob Burns Office"... They are what makes State Farm what it is!

Gerardo Loredo Great Service and attention to get the proper option for Insurance.

arra mae olpindo I recently had the pleasure of working with Brightway Insurance in Lake Mary, and I must say, their service was nothing short of amazing. From the moment I reached out to them for a quote, their team was incredibly responsive, knowledgeable, and helpful. They took the time to understand my insurance needs and provided me with a variety of options that were tailored to my specific situation. Throughout the entire process, they were patient and thorough, answering all of my questions and addressing any concerns I had. The level of care and attention they provided me was truly exceptional, and I feel confident that I have the right coverage in place thanks to their expertise. I would highly recommend Brightway Insurance in Lake Mary to anyone in need of insurance services. They are the best in the business!