Wayne Group Insurance Services - San Rafael (CA)

Jeffrey Shuman I got canceled by my old insurance co they never sent a notice and I was unaware that I did not have any property insurance. This happing on a Friday night. I called Tiffiny She told me she will have me insured on Saturday morning. I was amazed because everyone told me I have to wait until Monday. She a rock star.

Emily Fan On 12/24/2024, AAA roadside service helped me to tow my car to the dealer. The tow truck driver named Elvin Gilpin from elevated towing company was super friendly, efficient, patient and very professional! He managed to get the car from inside my garage pushed down the street and loaded it into the truck etc etc every single step he took cares for the vehicle . I just wanted him to know that I really appreciated his help . Please let him know that I said thank you to him!

S H Great Experience! As stated elsewhere, Shelby is friendly, prompt, responds quickly and is easy to work with. He was concerned and listened to my needs all while explaining things in layman terms. He helped me to find solutions that fit my needs at a price I could afford. Shelby was so helpful, I would recommend him to anybody for their insurance needs. Thank you Shelby for great service.

Lorena Martinez I Got All My Questions Answered And She Had All The Patience. Great Customer Service.

Ernesto Hernandez Maryanna was very helpful and fast. I bought multiple cars/switched multiple time and everytime she made it fast and easy. Maryanna is full of knowledge and very patient with every question I had.

Elden I have been here for 14 years. The service is very thoughtful.

Maurice Wilson Cynthia has always been helpful. Shes insured 2 of my cars and got me the best price would recommend

Alyssa Tabucao I have been with Mei Meis Agency for about 4 years, and I cannot say enough good things about her and her team! I was looking for life, home, and auto insurance for my family. She took the time to visit our home, answer all of our questions, explained all the coverages, and was very knowledgeable about bundling and discounts. Her team always picks up our calls and addresses our concerns with professionalism and care. If you are looking for a kind and affordable Bay Area agent, I highly recommend!

Daniela Avila I like Farmers insurance but I LOVE the customer service at this Farmers Insurance location. My representative Ana is dedicated, detailed, knowledgeable, helpful and an absolute delight to work with. She made sure I found a plan that worked best for me and covered everything that I needed. I hope that she is recognized for her amazing work! It is hard to find this type of customer service and hers is something that I’ve always appreciated! I would also like to add that Julia was very kind, understanding and sweet. While Ana was out of office, Julia stepped in to assist me and answer some of my questions with ease and certainty. Ana and Julia, thank you ever so much for making what felt like a stressful process, such an easy one!! You guys are such a dream team!!