Watch Gallery - Burlingame (CA)

Fatima Haidarah They were professional, friendly, and made the whole process easy. I truly appreciated their honesty and reasonable price they offered for my gold. Highly recommend!

Donald Hall Josh was awesome. He was upfront, gave what I believed to be a fair price and we started the process. He also was really friendly and knowledgeable.

cruz salazar If I could give a zero I would because of the TERRIBLE customer service. We were told the wait was about 50 minutes so we put our name down and walked around the mall. We had a 40 minute drive just to go to Pandora so we waited. We checked in 20 minutes later and the girl said there was still 14 people in front of us. We then waited another 20 and she said there was 5 people in front of us. So we waited nearby for like 10 minutes. Our name was not called. We went up to check our standing and we noticed there was a different girl now that took over. When we went up we asked for our place in line and she was just so rude. She said that our name was not on there and there’s nothing she could do about it. We explained to her the situation and asked if the other person was still there so she could see it was us. She said no that she’s not on the clock anymore. I asked if there’s anything they could do I explained the frustration of waiting an hour. She said no I could go back on the list and wait again. I told her can I speak to a manager someone superior to you because this is insane. She said the lady who attended us was the manager. Just terrible customer service completely disorganized.

Greg Forgot the young brunette ladies name, and Stevie were fantastic. Provided excellent customer service, and made accommodations after I originally purchased the wrong size ring. Cant speak for others, but my experience with these two fabulous employees was great. Ill be back again.

Nicholas Belvis Edwin was very knowledgeable Extremely fast and easy-going. This was my first time purchasing precious metals, and the process was seamless and enjoyable. I’m looking forward to returning for all of my future precious metal purchases!

Amber Almodovar I ordered a set of custom opal and gold earrings for my upcoming event. Alejandro was fantastic and collaborative in the design process and included me in the design process. He completed the piece sooner than expected and they are better than I couldve hoped for. Would 10/10 reccomend to anyone looking for quality custom jewelry one of the only fine jewelers with an amazing selection of natural opals

Original Gordon The best place for watch repair in the tri-city. Super fair prices with fast and courteous service. Went in today for battery replacement. This is now my favorite watch repair shop to go to. Keep up the good work!

Kennady Golec Went here yesterday and found a ring that didn’t fit me, custom sized it for me and gave me a cute bag to store my jewelry! Awesome place definitely recommend.

Anthony Riveros I had a great experience today thanks to Kyle and Carolina. Carolina helped me over the phone and was extremely helpful and professional, answering all my questions with patience and clarity. Kyle assisted me in person with the purchase of my first automatic watch, and he made sure I got exactly what I was looking for. He was knowledgeable, attentive, and even introduced me to some other watch lines that I’m now seriously considering. The entire experience was professional, smooth, and enjoyable. Big thanks to both of them!