4 /5 Nao Satoh: We had an engagement ring appointment at Vrai on a Saturday afternoon. They were short-staffed that day, so we had a brief wait before being seated, but it wasn’t a big deal. Once we met with David, he was incredibly helpful in walking us through the different ring styles and diamond options, which we really appreciated since neither my partner nor I knew exactly what we wanted.
I got to try on several rings and get my finger sized, and a few days later, David followed up via email with links to the specific styles I had liked. I never felt pressured to make a purchase or to go beyond my budget. In fact, I appreciated that you can’t buy a ring on the spot (or at least I don’t think so?), as it gives you time to think over your decision and explore other options if you’d like.
If youre looking for custom jewelry, Vrai may not be the best fit. However, I chose them because I love their simple designs and the way their diamonds are made, which aligns with my values. I’d definitely recommend booking an appointment to ensure you get the full attention of their staff.
