1 /5 Randy Parks: I used SF for years without any problems. Then my agent retired and I was given Tim Pignataro as temp agent. So I go into to meet the staff and update some information, as I had recently moved. I gave Vanessa at Tims office my new address so as to update my RENTERS policy ( April 2018), she wrote down the info and I was on my way. November 8, 2018, lost everything in the CAMP FIRE, seems they have no record of the address change and now are refusing to cover my loss. I paid on my policy for 8 yrs and this is what I get. Just do good research before using this agents office.