Studio V Showroom - San Rafael (CA)

Jesus Ceballos Very poor service. Didnt want to buy a new industrial extension cord, while they have a lot of old wore down construction equipment inside. Said they wouldnt be able to sell it. Honestly I dont think theyll be able to sell any of that stuff in there. Probably go out of business soon, the ceiling was missing a few panels.

Robert Tylor I had a wonderful experience working with Cheryl Richards at the jewelry store. From the moment I walked in, she was professional, courteous, and attentive. I recently had to return a necklace due to some discoloration, and Cheryl handled the situation with such care and urgency. She reviewed my lifetime warranty, explained the process clearly, and made sure everything was taken care of quickly and efficiently. Her commitment to excellent customer service truly stood out, and I left feeling confident and valued as a customer. Thank you, Cheryl, for going above and beyond!

Alejandra Arciniega I had an absolutely amazing experience at Kay Jewelers in the Gilroy Outlets thanks to Juan and Trisha! From the moment I walked in, they were incredibly helpful, patient, and attentive. Their customer service was truly top-notch — they took their time with me, answered all my questions, and made sure I felt comfortable and confident in my purchase. What really stood out was how they hustled to help me out when it counted. They went above and beyond to make sure everything went smoothly. You can tell they genuinely care about their customers, and that kind of service deserves recognition. Juan and Trisha make a heck of a team — kind, professional, and just overall awesome. Thank you both for being YOU and for making my experience unforgettable. If you’re shopping for jewelry, this is the place to go! Alex

Aidan Rodriguez John is knowledgeable in his craft, a great business man, and an amazing person. We go to him for everything - vintage, custom jewelry, watches, etc. He is the best there is and we can’t recommend him enough! Everything in the attached photos is from him :)

Grace Lin Such a interesting little shop in the alley! The lady was so kind and cute. A lot of well-designed products for homes and gifts !

Shelly Alfaro Ive been very glad my boyfriend is choosing this location and Brilliant Earth in general for my engagement ring. I couldnt give my boyfriend any guidance on what I liked because I didnt know where to start or what I liked. Madison has been really helpful throughout this journey and really patient with me! From the start, she made me feel very understood and listened to me and my interests. Shes made the whole experience special and personal. Every time I meet with her or chatted with her, I feel more confident and excited whats to come. Ive wanted to be hands off in the final decision, and knowing her support and her expertise, I feel confident my boyfriend is in good hands! Cant wait to see the final ring and grateful she and Brilliant Earth been a part of our story!

Zachary Williams Perfect little custom jewelry shop also with some coins/currency and bullion. Their work is impeccable and honest and they will always take their time with you to answer your questions. Highly recommend to step in and check it out if you are visiting downtown main st HB

Sun Flower High Quality, Excellent Customer Service! Highly recommend this place. Theyre very kind and very professional. I didnt get the older mans name that helped me, but Im very thankful for him. He was super patient and very helpful. 5 Stars is too little! 10/10

Laurie Painter Jimi is very professional, talented and honest. It’s difficult to trust anyone buying quality jewelry these days. Jimi is the only one I trust and his work is A+++ 5+++stars!

Brad Hodges II Honestly some of the nicest employees in Carmel work here. Outgoing, friendly, helpful and willing to give you more insight on local activities. Love coming here! Thank you