Southern California Insurance Brokerage - Ontario (CA)

Geri Dave & Janet are the BEST! You couldn’t ask for any better service, follow up and up most professional people to work with! They are beyond a pleasure to work with. Nobody likes dealing with insurance issues, but they make it go very smooth.

Makenzie Lewis Platinum 1 is by far the BEST insurance company I have come by. They really do care about their clients and truly care about what’s in the customers best interest. If you’re looking for a new insurance company, I highly recommend calling Jessica Daniels at Platinum 1! Not only is she so kind and caring about her clients, but she is always very professional, responsive, and her customer service is unbeatable. Jessica was extremely thorough, and made sure that all my questions were answered clearly and understandably. I have no doubt that all of my insurance needs are in the best hands possible. Thank you Jessica and the Platinum 1 team for such a wonderful experience!

Katie Keeler This is my "go-to" source for all things insurance. I use them on a regular basis to quote insurance for my clients. Every time I call in they get back to me right away. They follow up and always have such professional demeanor. I will continue referring my clients to Dion and his staff.

candymanfb Tom Waddell has been our Agent for over 15 years and weve been with State Farm for about 25 years. I havent needed to contact the office much in that time but today Im disappointed to call this office my agent. I asked Lauren a simple question about a vehicle but I got an unhelpful response. Lauren told me I need the VIN and other vehicle specifics. When I told her that doesnt make sense she transferred me to Jackie. Jackie provided me with the information I wanted without any hassles after finding my profile. PLEASE NOTE THAT JACKIE DID NOT NEED THE VIN TO PROVIDE ME WITH THE INFORMATION I REQUESTED. The problem is seems to be that people dont listen or sometimes thinks about what you are saying. I told Lauren that Tom Waddell is my agent at the beginning of the conversation, but I got a response that wasnt genuine or thought through. The low rating is due to the customer service of Lauren. People need to provide better customer service or dont they shouldnt complain when a robot takes over their job!

allison layton santos I’ve remained with Farmers because of Julia’s excellent service and responsiveness. She’s the best!

yang wang Stay with my agent Shahin for over 3 years now and so far she provided really good service and well worth a 5 stars review! No matter what kind of problems I ever had She can take care of it . No just always a batter quote but always respond quick. Truly appriciate it. Would recommend to anyone who needs truck insurance.

Guera Dlt Vanessa Barrón has to be the most professional customer service representative, every time, I come she is so busy, but she maintains calm and polite. I only see her , she either needs a raise or someone to assist her . She is awesome.

Margarita Jimenez Lupita is one of the best agent I could ever have. She has given me the best rates and gave me the best coverage. My car got recently broken into and even though it was after hours she helped me so much. She has the best attitude and does her job very well. Most importantly she’s caring for her customers and her job. Definitely recommend her if you need any insurance.

Sandy Fultz As we were headed to Baja I had time to contact a few Mexico insurance options. The first company I contacted, my first impression was I would pass on it and try one other option, they were also suggested to us by our current car insurance. My second call was to Baja Bound, and Michelle picked up the line and all is history. The simplicity of the contract went seemingly well and we sealed the deal with Baja Bound. On our trip home after 3 weeks in Baja we stayed at Valle de los Cirios at a hotel where we met Hank the founder of Baja Bound. Hank was such a pleasure to meet and hang out with, we are so happy we went with Baja Bound not only for the ease and sound solid policy but also meeting Hank. Thank you Michelle for your great customer service.