SILVER INSURANCE AGENCY, INC. - Thousand Oaks (CA)

Biz Hou Kelly and her assistant as Escrow officer, And Tom, as Underwriter and Title officer, they are all very knowledgeable, very polite, very patient and work very efficient. I finished 2 transactions with them in last 3 months, I have another one with the now, and will continue work with them... Great work! Great service! Great People! Beyond their professionalism, Kelly Ervin is very knowledge, very patience and always quick responsive with any of my question. The one of biggest my appreciation is her always willing to help!

Tory Schwenk The simplest, cheapest, no frills insurance agency out there !

Nostal Ben You know, I always thought finding good auto insurance was going to be a headache. After moving to Vallejo from out of state, I had to navigate all the different options for cheap car insurance, and honestly, it felt overwhelming. I was driving down Sonoma Blvd one afternoon when I decided to finally tackle my search for cheap car insurance. I had heard some friends talk about this local company, so I decided to give them a call to find out more about their cheap car insurance options. Right from the start, I could tell they were different. The agent I spoke with was friendly and genuinely listened to my concerns about finding cheap car insurance. I was worried about costs since I just moved and had other expenses to juggle. They offered me a policy that fit my budget without compromising on coverage, and it turned out to be one of the best deals on cheap car insurance I had seen. I was pleasantly surprised by how reasonable the rates were, especially considering my prior experience. A couple of weeks later, I found myself in a bit of a jam. I was parked at the Vallejo Ferry Terminal when someone accidentally bumped into my car while trying to park. I felt a wave of panic, but I remembered the contact information for my insurance company. I called them, and they were incredibly responsive, reassuring me that my cheap car insurance would cover the incident. They walked me through the claims process step by step, making it a lot easier than I expected. What really stood out to me was their follow-up. A few days later, they called to check in and see how I was doing and if I needed any further assistance, which made me feel valued as a customer with cheap car insurance. I can honestly say that switching to this insurance company was one of the best decisions I made since moving to Vallejo. I’ve already recommended them to a couple of my new neighbors looking for cheap car insurance, and I’ll continue to do so. If you’re searching for affordable, reliable, and genuinely cheap car insurance in Vallejo, I can’t recommend them enough!

Jessica Jahn Awesome experience. This place is great, Ive been insured by them for quite a long time. Denise is always going above & beyond to help her customers, she never disappoints!

alice xiang Eric has been impeccably responsive, and is always helpful when any issues arise — if youre searching for an insurance agent, look no further!

Gerald Allgood Not happy with personal homeowners service and turnaround time. Did not get that friendly feel when dealing with staff. Moved my policy elsewhere for ease of service through another local agency.

Shelley Boynton Great staff at this location. They have a variety of services they offer, it’s like a one stop shop for insurance needs. Both Tim and Andrew were very professional and happy to answer my questions about what type of policies they are writing in CA right now.

Dominic Gonzales Great customer service, always professional and courteous! Amanda helped me with a situation, where time was of the essence and ensured my problem was resolved, in exceptional time. I have been a member with them since I first obtained my license, for this very reason. Their prices seem high, but in reality you’re paying for what you get. So do not cut corners and do yourself a favor, get State Farm and save yourself time and money in the long run.