Scott Schumacher - State Farm Insurance Agent - Redding (CA)

Allen N Mr. Nguyen is a friendly, professional, and knowledgeable insurance agent. My family and I have enjoyed working with him for many years now and have total confidence in his expertise!

Jenessa Cheema Been working with Seann for our car and home insurance for many years!! He and his team make everything so much easier. They do all the shopping around and adjustments for us to make sure we get the best deal and best quality.

Wendy S If youre looking for home/condo insurance, I highly recommend you compare what this office quotes you with AAA Insurance. I was led to believe that its nearly impossible to get a home/condo policy in CA, which I dont doubt is true, depending on which insurance company youre dealing with. Without doing any comparison shopping, as Ive been with Farmers for years, I took their word for this. Yes, Farmers appears to be pulling out of CA. By working with them, to get a condo policy, I ended up with a very expensive and poorly administered 3rd party policy. When I initially purchased the policy, errors occurred that caused me to not be covered (which I was unaware of at the time, as no one at this office noticed me). This led to a lengthy reinstatement process that was stressful and time consuming. All difficulties Ive had with this policy are explained away as Im lucky to get anyone to provide me with condo insurance, so Im supposed to feel fortunate and put up with the extremely slow communication/customer service and high cost. Come to find out, AAA is not having these same issues. I recently did a price comparison for my auto policy, and discovered that they also offer seamless condo coverage at a very affordable price. I switched both my auto and condo insurance on the same day, 12/11. I notified Farmers and my auto was cancelled and reimbursed within the week (different agent, office). As for working with this office for the condo insurance cancellation, Im being told that as of 12/20, the 3rd party has not yet responded. As with everything else regarding this pain in the neck policy, I have no idea how long this will take. This has really been a terrible experience.

Matt Martin I was with a different Farmers agent/agency/business when Jesse acquired them. He called me personally when I was about to be late for a payment to my California Fair Plan, which I get administered through Famers somehow. My regular Farmers insurance is all on auto payment, but not CFP because theyre part of the government and therefore strive to be as difficult as possible. CFP would have dropped me from my plan if I didnt make the payment that day. Jesse saved me and got my payment over the phone. Im pretty sure CFP never sent me a bill... they did send me several notices that said "this is not a bill". I was looking out for the bill because I knew it was due soon and wasnt sure how to pay. CFP probably screwed this up, but luckily Jesse had my back. Highly recommended. Very personable guy.

Shirin All Star Agency Insurance Services is the best out there. Kettelie will go above and beyond to find the most suitable, affordable, and reliable insurance and other financial products for you. She will also explain in detail what you are getting. Her customer service is unbeatable. She is there to help you anytime you need; whether there is a letter you do not understand or you want to make changes, youll get what you need. Weve had our personal and commercial stuff with her for years now. Thank you so much for your services.

Christian Lopez I had an excellent experience working with Mario Meza when it came to purchasing insurance. From the start, Mario was incredibly knowledgeable and took the time to explain all my options in detail, ensuring I understood each policy and its benefits. He was patient, professional, and attentive to my specific needs, tailoring a plan that made the most sense for my situation. What stood out most was his genuine care for helping me find the right coverage, rather than just making a sale. I felt confident and well-informed throughout the entire process. Highly recommend Mario Meza for anyone looking for insurance assistance!

Racheal Von Ruden Michelle went above and beyond! She took away our anxiety in having to navigate the FAIR Plan. She was very knowledgeable, thorough, and efficient. She took the time to answer our questions and made certain we understood each step of the process. She reviewed our FAIR Plan policy as well as our State Farm policies to verify that we got the coverage that best fit our insurance and financial needs. Her help with our Homeowners conversion was amazing! Thank you for making this process much easier and quicker than I ever thought it could be!

Antonia Magana Alexandra is so professional. She was able to set up my multiple vihical household for a great price. Thank you Alexandra for providing a great service to our community. Would highly recommend for all insurance needs.

Simone Tanelli On Jan 9, two days after the Eaton fire disaster, while I was hearing from colleagues and friends about awful cancellation notices sent by greedy or unprepared insurance companies, I received only one email from Farmer’s: “were you affected by the wildfire? We’re here to help”. Now, THAT is proper insurance company behavior. Appreciated well beyond any penny pinching criterion. I have recommended Farmer’s to anyone who asked since.