Farmers Insurance - Jesse Horn - Auburn (CA)

5 /5 Matt Martin: I was with a different Farmers agent/agency/business when Jesse acquired them. He called me personally when I was about to be late for a payment to my California Fair Plan, which I get administered through Famers somehow. My regular Farmers insurance is all on auto payment, but not CFP because theyre part of the government and therefore strive to be as difficult as possible. CFP would have dropped me from my plan if I didnt make the payment that day. Jesse saved me and got my payment over the phone. Im pretty sure CFP never sent me a bill... they did send me several notices that said "this is not a bill". I was looking out for the bill because I knew it was due soon and wasnt sure how to pay. CFP probably screwed this up, but luckily Jesse had my back. Highly recommended. Very personable guy.

1 /5 Amanda Bryant: Super disappointed with Jesse. Yes, he is a very "nice" person. Seemed extremely helpful when purchasing our home 2 years ago. Unfortunately being "convincing" & "kind" isnt always who is in it for YOUR FAMILIES best interest. We where first time home buys and came directly to Jesse with a concern this January on a potential claim.. this was a phone call made (not an email in writing, lesson learned) he informed us that even if an inspector comes to our home we would NOT be affected if we were to cancel the claim... farmers inspector came out said we should have NEVER had him come because it was so minor and that we need to cancel it, in hopes this doesnt affect us moving forward. Long story short, we are now forking out thousands of dollars due to Jesses TERRIBLE recommendation and have been kicked off of Farmers insurance. As our family is praying to find a new insurance company at a low cost due to his advice, I emailed him to ask for the canceled claim information and let him know how disappointed I am with everything... he does NOT even acknowledge his part in all this and sends me a 1-800 #... mind you we are still HIS clients currently and with that said, this is not an agent that will go above and beyond for you and your family. Would definitely NOT recommend!

5 /5 Roberta Cassel: I know at 70 years old, I have never had such a knowledgeable, best service with quotes with a difficult quote situation, kind person than I have ever had , than with Amy. How refreshing to have all this come from one person. She truly knows customer service. Thank u

5 /5 Thomas Workman: Jesse was beyond helpful when looking for new auto insurance. Everyone in his office was very friendly and welcoming. Got me a great rate and fabulous coverage. I will be back with all my insurance needs. A big thank you to Jesse and his team!

1 /5 W. Joe Little: Ive had a Homeowners policy with Farmers Insurance of which I have filed a water damage claim as of December 31, 2022 and as of this date 04/22/23 I have heard nothing of my claim from Anthony Caraveo, the adjustor. Seems to me the process is taking far too long to start repairs. Im thinking if I had a major claim, would it also take this long to settle?