Hernandez - Steele Insurance Agency - Antioch (CA)

Marlene Smith Catherine has been the best insurance agent I’ve honestly ever had. From the subtle kind gesture of sending me delicious cookies after becoming my agent from day 1, to helping me through a claim that happened on private property & holding my hand through it all as my first incident to being an overall amazing agent by keeping me well informed & her honesty. She never hesitated to be there when I needed her, had questions or needed answers or something fully explained-she was there to make sure I fully understood policies & she does it with patience & great customer service. You can tell she truly cares about her clients & her efforts show! Unfortunately State Farm raised the prices in Jan 2025 for California & Oregon, which increased my monthly premium nearly $50 & it was already at $300 a month for full coverage auto & renters bundle. I was doing what I could to keep my agent, however found another insurance that offered the same premium, coverage & deductible for $150 less at $210 a month & I could not refuse financially. This has been one of the hardest things for me to adjust to, as I already Miss Catherine & my State Farm customer service. Financially though, I couldn’t justify it. I sure do hope I can return at a later time & get Catherine back. She’s amazing.

Nilam Desai Excellent Service by Jose.always ready to help.Since 6 years we are with them and never had any issues.Happy with their services.

David Wight I recently switched my home and auto insurance through Peterson & Grantham Insurance Brokers, and I couldnt be more satisfied with the experience. Curtis was exceptionally responsive, providing all the details I needed to make informed decisions. His knowledge of todays insurance market is impressive, making the entire process smooth and stress-free. Highly recommend their services!

carlos solis Great customer service, Joaquins team has gone above and beyond my expectations. Every time i call they are always polite and treat me with the utmost respect. definitely will be doing business with them for a long time.

Tracey Grove I bought a new car so needed insurance and called Kai at Tracey Rivera State Farm in Imperial Beach. She was friendly but professional and quickly had a quote for me. I received excellent service and recommend this agency! Ask for Kai!

Alberto Villegas Fast and friendly service.

Kevin Haney Tom has been extremely helpful with getting my new business insured and has been available to answer my many questions. It has been very nice to have his assistance during the sometimes daunting process.