What Clients Are Saying Q AND A INSURANCE AGENCY (GG)
1 /5 Ginko Sama: Lack of proper communication!!! >:( Voicemails always full! Hasnt responded to email nor text messages for over 2 weeks now!!! So done with this company!
5 /5 Luis: Thank you for your help
1 /5 Gary: Juan is a nice guy but terrible very poor response on text, emails and voicemail always full,
Final straw was had to pay a over charge on a policy that he absolutely would not return my messages, at one time he even answered the phone and said Ill call you back in 10 minutes. Its been 3 days, needless to say I jumped ships,
5 /5 Dimas Flores: Very nice person, good service and best of all, he answers all your questions in the easiest way.
Mack Fixler This company constantly made mistake on my insurance policies that led to frequent rate adjustments even after they quoted me (Bait and Switch). I confronted one of the managers about my problem and was completely ignored. I will be looking for a new insurance company in the future.
Jennifer Lombardi Can’t say enough about how prompt Rachel and her staff have been for our family. We’ve had many situations come up and always feel well supported by her. She will even respond on a weekend! Who does that? Don’t hesitate for a minute to have Rachel as your St Farm agent. She goes above and beyond for you and she’s a nice person :)
Craig Renard All I can say, is that in the industry of insurance it feels like you’re always getting completely ripped off. But when switching over my insurance to this team, it was such a breath of fresh air. I went from Allstate insurance to this group who did a deep dive research on what’s best for me. A true personal touch. Jessica Sturcken who is my representative and her follow through and follow up was top-notch and always had my best interest in mind unlike what happened over with the previous insurance company. My rates were literally cut in half. Thank you Jessica for making us an amazing experience.
Sofjan Wilson (Willy) Susan Mesa will do whatever she can for you. If it’s after hours and you’re adding a car and changing your policy and she’s available and capable of doing so, she will!
She will make sure you’re within the necessary limits of your lienholder while making sure you’re not overpaying.
Susan is amazing.
ashniel prakash Alyssa is amazing agent. Ive been doing business with her agency for over 10yrs personally and also referred a lot of my family members there as well who have been her clients for a quite some time.. highly recommended
FNL Amazing service. Needed an office insurance ASAP as we were moving to a new business location and my insurance company was not able to transfer our policy even thought the new and old offices were in the same building. I contacted Robert and Amy and they assisted us to get the a new policy on time. They even coordinated with the building management throughout the process and showed proof we were in compliance with the insurance requirements and able to move in. Highly recommended insurance agency.
Becky Barton CAL Insurance is one of the best around. Joe Delucchi has built an incredible business that retains that local SF feel. I cant say that Ive been to so many social events in another insurance brokers office! Stafford Jacobs handles all of my commercial insurance needs and really makes the complicated easy. He takes the headache out of insurance and is an absolute pleasure to work with. I highly recommend CAL.